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June 2024 by Jennifer Schwartz
Sweet staff, but they are clearly understaffed and unreasonably slow. They had just 1 person (who was new) behind the desk when I went. She gave me multiple unsigned checks, meaning they were invalid, so I had to return to have them signed. 🙈 A bank employee who doesn’t know how to issue valid checks with ZERO backup or supervision, so unprofessional. On a separate occasion, closing 1 account took over 3 HOURS. 😅
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October 2023 by MD Nurul Islam
I had an outstanding experience at the Wells Fargo branch located in Wayne Preakness, NJ, and I'd like to share my thoughts on the exceptional service I received during my recent visit.First and foremost, I want to commend Mohammed for his remarkable assistance. He went above and beyond to help my uncle open an account. Not only was he incredibly helpful, but his extensive knowledge about the account options available made the process smooth and efficient. What stood out to me was his bilingual proficiency, which was immensely beneficial for my uncle. This bilingual capability made communication seamless and greatly enhanced the overall experience. It's rare to find such a well-rounded banking professional.I'd also like to extend my appreciation to the branch manager, who displayed excellence in customer service. From the moment I walked in, I was greeted warmly, and the welcoming atmosphere of the branch was evident. The manager's attentiveness to customers and their needs was commendable, and it added a personal touch to the banking experience.Overall, my visit to the Wells Fargo branch in Wayne Preakness, NJ, left me thoroughly impressed. The combination of Mohammed's expertise and bilingual skills, along with the exceptional service provided by the branch manager, made it a standout experience. I have full confidence in this branch's ability to meet the financial needs of its customers while maintaining a high standard of customer service. Kudos to the team for their dedication and professionalism!
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August 2023 by Animar Daghestani
Beautiful!
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August 2023 by Moey Daghestani
Beautiful!
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January 2023 by Janelle Horsford- Bogar
Efficient. Kind staff
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February 2020 by Brian Roy
The staff at the branch are always so pleasant, especially the tellers. The line is usually pretty short and moves well.
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May 2016 by Tambe Barsbay
Perfectly fine branch location.
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November 2015 by Anna Kissel
I use this bank for a business deposit and we usually go to the branch on 23. We were so happy when we found this location b/c the other one always gave us problems and have some rude tellers. We walked in to this one and were greeted by very friendly and knowledgable employees. Overall a very pleasant experience and I will be returning from now on.
