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January 2023 by Tommy Vercetti
Been a subcontractor for Sonu for years, I have always been paid for work that was authorized by them. I have done many installs and service calls.
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November 2022 by Matt Pease
SUBCONTRACTORS BEWARE!!!!!Spent multiple very long days of work and hundreds of miles of drive time doing a large upgrade project as a subcontractor for this company - e-mailed them documentation of all work done and an invoice for the work. Followed up multiple times with no response, no acknowledgment of receipt, not asking for adjustment, no nothing... just radio silence (yes, I never got paid one cent for the work, only a nominal fee for the initial site survey).A year later, they called me up again, asking to run a service call at the site I had upgraded. I bought it to their attention that they had never paid me by LITERALLY responding to the e-mail thread with the all the attached documentation and invoice (which they had previously not responded to) - and they had the audacity to flat-out deny any outstanding payment.I don't mean to rant - check my review history, I'm not a negative guy - but I've done work for countless commercial vendors and never once have I had these kind of problems with non-payment and gaslighting.
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December 2019 by Carter Rose
We were transferred to their service via direct tv after our rental cabins were converted into a business account. It was a complete disaster. They were unable to successfully ship working equipment or schedule a service appointment for over a month. When they did finally schedule a service tech they could only give me a window of two days that they might arrive. Their service rates were $300+ for the call and $100+ per each additional hour. Their total lack of commitment to timely service was unlike anything I've ever experienced.
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October 2019 by amrik rathaur
i want to give 0 star if i could be careful they just want your money once install they do not take care i upgrade my property last year few satellite box not working i call them they want to charge $300 stay away from them
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August 2019 by pikadeb
Excellent customer service!! Very nice people there. Recommend 100%.
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December 2017 by Tim Bonner
Great company with great service. Extremely knowledgeable in Satellite TV and Commercial Monitors. Best in Hospitality hands down.
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October 2017 by Melissa Thompson
Funny I loved my job working with Hiten , Candace, Bill, Eman when we all worked there.
