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“Thank you, Kate. Your financial systems knowledge and patience were appreciated at each step of the account set up process. Working with you was clear, quick, and straightforward - very important in the world of banking!”
“I greeted when I came with a smile and directed to a teller. Janvo asked how my day was so far and how could he help me. I told him what I wanted and he handled it in a nice and timely manner. Thank Janvo”
“I’ve been going to this PNC branch since I was a teenager and it was because my mom is also a long time PNC Bank member of this particular branch as well. All of the employees are warm, attentive and very considerate of your time. And the bank is always kept clean!”
“I always have excellent customer service for my business account at this branch. Minerva in particular is especially helpful but everyone there is professional and wonderful to work with. Night and day from the branch in upper Manhattan where I had established my account.”
“Our CD matured so we drove 45 minutes to this location. Since they closed the North Bergen branch, it’s very inconvenient to bank with Popular. However, Glenda the good banker was very professional and courteous, going out of her way to assist us, providing alternate solutions . The CD was an IRA, so the bank would not take a signed letter and insisted on a “wet” signature. Anyone could see how closing branches then requiring customers to appear in person would be frustrating, but having one good banker can ease some of these pain points. Great job, Glenda!”
“Tuesday evening 1/23/24 I had the pleasure of stopping at this bank to make a quick deposit. I found the 2 tellers Michael & Toni to be professional, knowledgeable, and courteous. Now I know where my bank is at when I am in the area. This pNC is open til 6pm and that is exactly why I was here. Late hours. I hope the branch manager knows what a great teller crew this Tuesday shift has :)”
“I started my account a month ago and have nothing but great experiences at this branch!
The staff always goes above and beyond to make sure I leave having fully accomplished what I needed done.
The branch manager is the best!”
“5-star service! The new branch manager Kimberli helped setup my business banking account, and the entire process was smooth, professional, friendly, and well explained. I have been banking with PNC for over 20 years, and this is one of the finest branches I have been to. Highly recommend, their team is top notch, you will have a fantastic experience. Cheers! -RJE”
“My family started investing with them before 1980 and I inherited them in 2010. Been investing in bonds etc since then. Made a lot of money both taxable and untaxed monthly interest. Work with Frank Imbriaco. Very highly recommend. Continue to invest each year a couple of months”
9AM - 6PM
23 Main St, City of Orange
Investing
“I cant speak for anyone else, I have been with them for almost 7 years, ,, Since leaving the Mega Banks and my family has been with them for almost 30 plus years with few few it at all complaints.. Not like I have delt with the Larger Banks,,, The Big 4,,, BOA,,, Wells,, Chase and Citi... Citi I didnt have alot of issues with but them. They're used to be a branch right up the street a few years back then I started to notice they was getting rid of all or most there branches. I didn't feel the need to travel any further so I closed my accounts with Citi. Especially when there was a PNC right up the street and that's where my relationship started with PNC I really glad I did..... There Virtual Wallet Performance Select acct I am speaking of because thats what I have. The acct is flawless works well.... I have seen more alerts with this bank inside the Website than any other Bank..... They have alot and I mean alot of categories for alerts.... Free Cashiers Checks,,, Mobile Wallet,, Finally being able to do Wire transfer within the app... instant issue debit card ? at branchs like TD Bank has.... Past 2 Weeks PNC also partnered up with the Allpoint Network,,, so you can now use 60,000+ atms surcharge fee free without a charge meaning its free Also PNC also gives you 20 extra reimbursement outside of allpoint. 60,000+ Atms free something you wont never find or get with the Big 4,,, only prob if you have there highest tier Checking accounts with 200,000 or private banking which is crazy. I have nothing but good things to say about them.. I am glad I followed my mind and went with them years ago.PNC is definaltely a Main Street Bank.FYI,, as a homeowner alot of Banks have pulled bank from HELOC's But PNC has not,,,and they other the product.Very Pleasant people at this location... Hey Michelle visit her ????????????????Thanks PNCMorton H”
“it was really great the person I was talking to her name was April she was so wonderful sweet and nice and that's what I'm looking for every time when I go into Banks some people really rude but PNC Bank in Norfolk Avenue is really they have nice”
9AM - 6PM
2660 Morris Ave, Union
Investing
“After having a very upsetting and frustrating experience at another PNC Bank branch following my father's passing, I cannot say enough about the outstanding service we received at the Union branch.
The other branch refused to let me close my father's accounts, insisting that I needed additional paperwork from the Surrogate's Office related to my mother, who passed away nearly ten years ago. That paperwork was never actually required. When I tried to explain the situation, I felt dismissed, spoken down to, and treated as though I didn't understand what I was talking about. At a time when I was already grieving the loss of my father, the experience left me feeling defeated and overwhelmed.
I then called the Union branch, and from the very first phone call, everyone was kind, patient, and professional. They scheduled an appointment for the very next day, and the entire process was completely different. Chelsea was phenomenal. She was knowledgeable, compassionate, and incredibly efficient, handling everything we needed in under an hour. She made what had been an incredibly stressful situation feel calm and manageable.
Losing a parent is difficult enough without unnecessary obstacles. Chelsea and the team at the Union branch treated us with kindness, respect, and empathy, and I am truly grateful for the exceptional service they provided. They turned a very discouraging experience into one that restored my confidence in PNC Bank.”
8:30AM - 5PM
350 Millburn Ave, Millburn
Investing
“I always receive excellent service at this branch. Katina is very knowledgeable and helpful. She is always warm, welcoming and attentive. She never gets upset or impatient when I forget my password. She is pleasant and encouraging, and willingly guides me through the process of resetting my password. I must say that I love the personal individual attention that is given to me.
It’s reassuring having a live person to interact with and not having to deal with machines. Everyone at this branch is friendly, helpful and knowledgeable. Maurice Simpkins, VP Financial Services has been tremendously helpful in providing financial guidance. I have seen investment growth over the years since meeting with this knowledge and helpful team. I highly recommend them.”
“Came into this PNC Bank for a new debit card during a busy hour. The teller, Alcy, was very professional, calm, responsible. He was able to get me a new card in less than 10 minutes I am very pleased. Thank you Alcy!”
9AM - 5PM
191 Market St, Paterson
Investing
“ONLY bank in Paterson that has a teller machine which you can park your car right next to and get your money. Of course, it's no parking but if you see a cop, just run back to your car and drive away and they won't ticket you. Great bank. Tellers are nice and pretty. The bank account workers in the cubicles are nice too.”
9AM - 6PM
955 Clifton Ave, Clifton
Investing
“My wife and I had a great appointment , with Sonia velasco-portuguez. She was very attentive to us. Sonia explained very well how the details of a new account would work. We recommend everyone goes to see Sonia when visiting PNC. Thank you Sonia!”
“The bank tellers are very professional. However, the atm should be available to customers 24 hours a day. In the event a customer needs to deposit a check or withdraw cash, you will be unable to do so .”
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“I'm new to PNC. I find everyone there to be very friendly and helpful. Maria is especially lovely. She always says hello with her beautiful smile and warm nature. I love the self help, drive thru. It's so easy!”