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July 2024 by Anthony Lozito
Very helpful manager & staff. They go above and beyond to help you with anything you need
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July 2024 by Ines K
Terrible service, nobody answer the phone and you can’t leave a message. Do not recommend.
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May 2024 by K V
I visited this location specifically to deposit a check into my account. Jake was extremely helpful and even talked to me about a new card. He was beyond helpful and thanks to him I am definitely looking into the new card with all the benefits he told me about. I suggest anyone that goes into this locations TD to ask specifically for Jake, he will guide you with everything you need while having a great attitude!
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February 2024 by Francois L.
Review: I had the pleasure of meeting Jade Whittle this morning at TD Bank. I needed help with many things related to my bank account. Jade couldn't have been nicer. She was extremely helpful, professional, and friendly. Caldwell Bank is not the closest bank to me, but I am really glad I went to that branch as my experience with the Montclair branch was very negative. Thank you so much, Jade, for your assistance. Thanks to you, I am not switching to a completely different bank, only avoiding the bad one on Bloomfield Avenue in Montclair. Francois
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December 2023 by J D
Horrible customer service. Teller refused to answer questions about Bank policy. The manager tried to tell me been policy was law which is not the case. Just use any other bank
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July 2023 by Marvin Garcia
Impeccable Experience with the help of Miriam Ullah. Also the rest of the staff are very helpful and they all wear a contagious smile.
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April 2023 by Christina Wohltman
Had to enter the bank for the first time in years due to those pesky scam artists! Unfortunately I had to close my old account and open a new one. Beautiful Miriam took her time with me to go through the whole process, empathized with my situation, and gave me helpful advice on how to avoid scams in the future. She walked me through everything step by step, and answered all my dozens of question (sorry about that Miriam lol). She was super sweet & great to work with. But while I’m singing praises, I have to say everyone I’ve come in contact with at this branch is SO nice. Great customer service - I love it! Thank you!!
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March 2022 by Victoria Agnello
The absolute worst customer service. One of their employees messed up my order for checks where I paid for faster shipping and they told me there is nothing they can do for me except pay an additional $30 for overnight shipping and another order of check. I shouldn’t have to do this if they got my order right the first time! Unacceptable customer service from Carlos.
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December 2021 by Omar Rivera
Worst branch ever I sat and waited forever for someone to assist me and not one of the 3 employees sitting at there desk acknowledged me I ended up walking out seems td bank customer service is going down the drain these days
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June 2021 by Amit Arora
Very happy with my experience at this branch. The staff is very friendly and I would like to thank Meri Suric for going out of her way to help me! The tellers are wonderful and efficient as well. We need more branches and people like these!
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March 2021 by Eric Yu
Not reliable customer service.
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January 2021 by Judith F.
Just note that Yelp said this TD Bank was open until 3:00 today on Saturday. It closed at 1:00. Don't waste a trip as I did.
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July 2020 by Rich Cecere
BS fees which is basically stealing money.
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June 2020 by Janice Stickles
Just had a question regarding their restricted hours and making deposits at their WC location. They were so helpful and really made my Monday.
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May 2020 by Kelly G.
These a'holes will never get my money again. I started account on the phone and I have wasted two visits to the branch and over and 1 1/2 hours on the phone trying to get my new account unfrozen after making four deposits into the account. They said, " just go to branch with your ID and we will unlock your account." F-ck no, I have to wait three and half more days. Keeping my money under the matress!!!
