The UPS Store in West Caldwell offers expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing services. It is locally owned and operated. Under new ownership, the store has greatly improved. It is in a convenient location with plenty of parking. The store is clean, and the staff is friendly, welcoming, helpful, courteous, kind, professional, and nice. They provide fast service and get people in and out quickly. The staff goes above and beyond to help customers. They also have a self-serve option for Amazon returns and offer seven days of service. Customers are highly recommending this business.
This is the best UPS store I’ve ever used. They are extremely helpful and always very pleasant. Chris helped me on my last visit and was wonderful!
August 2026
Excellent customer service. The employees are so friendly and helpful.
August 2026
I can't say enough positives about the level of service I received here. During my stay in West Caldwell I had to visit this business no less than six times. Everytime the staff were polite and helpful. The establishment was clean and well organized. They were a bright spot in my day.
