-
February 2022 by Philip Balsamo
I have been with this branch for over 15 Years. I have NEVER had anything but a GREAT experience. Everyone has always been helpful and kind.
-
January 2022 by J D
Just complete incompetence. Nobody knows how to answer any questions or do anything
-
October 2021 by Wael Kwaik
The worst ATM machine ever
-
November 2020 by Customer Service C.
Worst customer service I've ever seen anywhere. Hidden fees and deductions that are fraudulent. Do not bank here. Yvonne, one of the managers, was ruder than any employee I've ever encountered anywhere, ever. I've NEVER had a person talk to me in such a condescending way. And this happens again and again. They have absolutely zero pandemic safety, care for community and regularly flat out day one thing , then do another. Go somewhere else. It's a sinking ship. Livingston is particularly bad
-
May 2019 by Carolyn S.
I have been banking here for several years and I will say it has been adequate, but I would not use Valley for anything other than a few "basic" financial items, such as savings or checking accounts. The staff is polite and attentive but do not seem overly familiar with any other more useful or complex products. Each representative will give you a different story about how they work which means you sometimes get inaccurate information (definitely not good) and the rates at Valley are not competitive with local banks.
