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March 2024 by Ur Nightmare
awful customer service , front desk have no customer service skills and front desk manager discriminate me for my accent and without knowing if i have a disability or no . i dont know how they were expecting me to stay in the streets with my family until 3:00pm just because the dont have an option on their website for customers to choose the time they want to check in and they got to choose the time for the reservation , I beleive that if im paying for a certain day to check in they dont need to tell me as a customer when to go in , first time this ever happend to me , i travel a lot and this was my prefered brand of choosing and with this incident i,ll never stay in best western ever again and i wont recommended to anyone never , specially this location , DAWN , YOUR CUSTOMER SERVICE AND SKILLS ARE WAY UNDER THE BRIDGE , I'LL SUGGEST YOU TO GET ANOTHER JOB IF YOU CANT HANDLE DEALING WITH PEOPLE OVER THE PHONE AND TREATING PEOPLE LIKE CRAP , BUT I BELIEVE THAT YOUR EGO WONT LET YOU ADDMIT WHEN YOU DO WRONG ..... STOP THE DISCRIMINATION PLEASE THAT IS NOT GOOD FOR YOU OR THE BUSINESS .....
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February 2024 by Marie Zumpano
Very good welcome!
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February 2024 by Sam Reed
Stayed for a night to enjoy Philly yesterday and today without getting a hotel in the city, I’m absolutely happy with my stay. The rooms were clean and the staff is very nice, and I wasn’t bothered by any noise from other rooms or the hallway. Rooms have ac units that you can change to your preferred temperature, microwave, mini fridge, and they have an amazing breakfast buffet with many options. The location feels safe and isn’t in the middle of a town or anything so no noisy outside traffic. Has a vending machine and ice machine down the hall that was nice. Absolutely would consider a stay again. Thank you so much to the staffs hard work because it clearly shows in this hotel.Food & drinks: The breakfast has many options from bagels and pastry’s to yogurt, cereal, and even a waffle bar. They had fresh cooked eggs, hash-browns, and sausage, and a coffee stand of course. Breakfast buffet was pretty clean and seemed safe for those who are also squeamish about communal food.
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February 2024 by ShayMarie
My children and I love the breakfast buffet! Two waffle makers with toppings such as fruit, chocolate chips, whipped cream. There’s always the choice of scrambled eggs, seasoned potatoes, and sausage, bacon, corn beef hash or sausage gravy. There’s plenty of yogurts (named brand), different cereals- hot and cold. Fresh hot coffee and tea all day! Minute Maid juice machine.Lastly, EVERY DAY it’s open til 10 am!!!Staff are super friendly and make you feel welcomed! TEN STARS ********** for me!!Rooms: Rooms have big flat screen televisions.And two computers and printers with free access at the business center.Housekeeping is on top of things! Very accommodating and the smell of the hotel and all throughout is fresh smelling and all the time at that!
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February 2024 by My Plion
Quiet, clean, comfortable. Staff is beyond friendly and helpful!
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February 2024 by carmen jones
Great place and very relaxing.
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January 2024 by Craig Lang
Mike Riccio is the
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January 2024 by C Daley
I have stayed here twice and will return. The rooms are a good size, clean, and comfortable. The staff is very helpful. The location is very convenient to US 295. Very nice place.
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December 2023 by Thomas Pisarczyk
Nicely
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December 2023 by Jesse Graham Galas
Best Western, you have saved me again! Thank you so much for offering a large, gorgeous, clean, comfy room! Excellent sleep, mini-fridge, microwave, large tub/shower, great water pressure and lots of hot water! Breakfast was spot on…American style: REAL eggs, sausage, potatoes, waffles, toast, fruit…it was great! Wonderful service at the counter, and I felt very safe traveling alone. I have to come to northern NJ every year, and I won’t stay anywhere else!
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December 2023 by Dennis Dougherty
Bad manager and
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December 2023 by Val M
This is our go to spot for a room. Rooms are always nice and clean. Beds are comfortable. The people who work here are friendly and helpful. The breakfast is better than most I've had at hotels. The dining area is spacious. The woman who attends the breakfast is super helpful and keeps everything well stocked and clean. There is a coffee station available in the lobby and vending in the hall. We've had pizza delivered while there and the restaurant delivery driver brought it right to our hotel room door.There is easy access to 295.
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December 2023 by Robert Kruse
Diner quality breakfast
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November 2023 by Chris Feese
Great scrapbook weeyRooms: Very comfortable beds and fabulous shower
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November 2023 by Michael Carter
Great clean place with nice staff and great breakfast. Foods my favorite part though!Rooms: Nice and cleanFood & drinks: Great breakfast
