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March 2024 by Dee Bishop
Anthony was very helpful and polite. He did a fantastic job!
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February 2024 by Debra Valdez
Love that it says this store is full open went out of my way to bring a package here and the store is closed. Was just here in January so thanks!
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February 2024 by Tina Louise Poyet
Excellent service, Anthony was very helpful and knowledgeable. He went above and beyond to help me with divorce papers. Great customer service
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January 2024 by Alex H.
When did you impose a moronic requirement that Amazon returns need to be in an Amazon box or it’s a $5 fee?That’s the DUMBEST thing I’ve ever heard.To make me go home, repackage an item, and drive back is horrible customer service.Next time, I’ll grab the biggest box I can find and return these jewelry boxes in something that would fit a trash can.You want to inconvenience me for a service you CHOSE to provide? Fine. 2 can play your games and I garentee it’ll cost you more than me driving back home.
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December 2023 by James Thomas
They are beyond friendly. Super nice and super cool! (Down to earth and personable) None of them has an attitude. It's almost like you are talking to family when doing business there. I receive mail there and see them a lot but even when I would just stop there once in a while, they were friendly.
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December 2023 by Jay T
This store makes it easy for me to do my returns! UPS in Mantua is my go to UPS. I had an issue with a package and somehow they were able to get in contact with me, they helped me rectify the issue and were so kind and generous!SHOUT OUT TO ERIC AND HIS TEAM AT UPS IN MANTUA!!Happy Holiday and thank you guys always!! ,Jennifer
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October 2023 by Vicki Hills
I've been using the Mantua Pike UPS location for many years. I need to give a special thanks & a shout out to the store manager, Delvon. He's not only shift, efficient, & pleasant, but also takes the extra step to help customers out! Thank you!
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October 2023 by Charmaine Cerrito
Absolutely disgusting people who work here. My husband went in for an update on a package that we shipped on 9/13. I used pirate ship (I own a small business and ship from home) and when my husband showed them the label they said "that's what you get for being cheap." They also went on to say they could not give any information on the package because we did not purchase their label. They then went on to get loud with my husband and started mocking him. How anyone still uses this company is beyond me. Either hire new people or close down for good.
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October 2023 by Joannie Rosario
Love this store everyone is so helpful. Anthony and Trish are awesome always so polite and making my life easy when I come into the store.
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July 2023 by Bill Glick
I agree with Evan Ewan.There is a bad attitude and negative energy in this store (palpable as soon as you walk in). Do not go here if you require service with shipping a package.Maybe a quick dropoff is ok, but both associates were very unhelpful (they may think they were trying to be helpful but they are wrong).Ship your packages across the street at Staples like I did.The owner clearly did not seriously consider previous negative reviews.Good luck.
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July 2023 by Cat Lady
Super convenient, I just dropped my item off with a label and they took care of the rest! I will use this service again!
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June 2023 by Blackhemi
I used this store to return a few items from Amazon.. GET A RECEIPT EVERY TIME... THAT YOU RETURNED THE ITEM.. the only item I didn't get a receipt for..because I didn't think I had to worry... never made it back to the seller on Amazon..30.00 pair of Quick silver Sandals... Disappeared.. Ridiculous.
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May 2023 by Evan Ewan
Wow first off lady with the purple hair & tattoos is a real miserable individual . Unprofessional & agitated to everyone coworkers & patrons alike. How the heck is someone like that in a costumer facing role?? Second frustration is paying for & waiting over two months for a key to my mailbox… still waiting. Lose/lose here . I feel bad for the staff that has to see her everyday.
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March 2023 by Anna
Came in to ship a box, was helped by Dominic. Was a professional environment and the box arrived at its destination in good condition. Would use this store again
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January 2023 by rosham gaitan
Trisha was very helpful. I never shipped an item out before. She was kind and helped me out step by step.
