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November 2023 by Emily Pasola
Absolutely horrible customer service and virtually impossible to deal with! DO NOT waste your time working with this bank. I spent hours on vacation dealing with nonsense and jumping through hoops to have a simple problem (they caused) corrected. I wish I could give this place zero stars!
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October 2022 by Mr Green
I don't respect people to be super nice and friendly but if I'm going to your work establishment at least be professional and it seems like this place wasn't very welcoming
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May 2022 by Dovon Jones
Opening my own mental health practice and being a mental health practitioner; I called the bank to inquire about opening a business bank account. The branch manager was so rude and way to aggressive. Before making the appointment; I went online and filled out a time to sit with him; which prompted a phone from him stating he had other appointments and was to busy to meet me. Honestly; banks come a dime a dozen. I guest I’ll choose another bank where customer service is more of a important issue.
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February 2022 by Marie Cantelmo
Horrible experience during a very emotional time. The lack of cooperation was underwhelming. I visited the branch manager to explain the atrocious behavior of a teller, it was as if I was speaking to a robot. Customer service is not part of their repertoire.
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October 2019 by Brian Tweer
M&T is the absolute worst bank to bank with. I honestly believe they are still using technology from 1985 and everyone who works there is clueless. Save yourself the headache and bank elsewhere.
