Specialty Products Plus is highly praised for its exceptional customer service and knowledgeable staff. Customers appreciate the staff's willingness to take the time to understand their needs and provide the right products, including hard-to-find older plumbing parts. The store is known for its friendly and helpful team, with staff going above and beyond to assist, even outside of regular hours. Shoppers have found exactly what they need, often after visiting larger stores like Home Depot and Lowe’s, and have been impressed by the store’s clean, organized, and inviting atmosphere, decorated with family pictures and festive touches. Many customers describe the business as a hidden gem in Monmouth County, capable of resolving complex plumbing problems and offering great prices. The overall experience is highly recommended, with customers noting that the staff’s dedication and knowledge make it a reliable and friendly place for plumbing needs.
The guy at Home depot sent me here after they didn't have the part for my old fashion shower diverter. They had it.
February 2026
Walked through the front door with part in hand I needed to replace. Without a word even spoken, the gentleman behind the counter walked to the back and returned with the part I needed. A friendly chat, the right part, back up and running. Thank you!
December 2025
If the Kohler products were discontinued.. these guys would have had it. So happy to find a specialty shop that has the knowledge and experience to back it. Thanks for the help guys.. I will be back with more mysterious shower parts! Five stars ⭐️⭐️⭐️⭐️⭐️!!!
