The UPS Store in West Milford is known for its friendly and helpful staff who provide expert packing, shipping, printing, and other services. Customers appreciate the welcoming atmosphere, with staff always greeting them with a smile and offering courteous assistance. The store offers a range of services including mailbox rentals, notary, shredding, faxing, and free returns for Amazon customers. Many customers, including frequent shippers and business owners, find the staff to be patient, attentive, and efficient, often going out of their way to help with issues like label scanning and moving packages. The store is praised for its quick service, minimal wait times, and professionalism. Overall, it is considered a reliable, helpful, and friendly location that customers trust for their shipping and mailing needs.
Excellent service. Used this location several times and it's always the same.
January 2026
Robbani and Jashim are so fun, smart and eager to make my transactions easy! So glad they are here. I am a pkg engineer and work from home and come her often!
November 2025
The service at this UPS Store is excellent. The man who works here is consistently kind, patient, and truly helpful. He always takes the time to make sure everything is done right and makes every visit smooth and stress free. I appreciate the care and professionalism every time I stop by. Highly recommend this location!