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February 2024 by Joel Oster
Well maintained, clean and they care about the animals.
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February 2024 by Pam D
Was able to meet a cat and adopted him
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July 2023 by Valerie Fahey
Wednesday completed an adoption application for an animal. I was told I could call Friday to hear something. I called today and was told they were “almost through their decision” and “someone will call in a few days or I can call back”. I saw them post the animal’s adoption on Instagram and they never called me. Never told me the animal was almost through this process orI simply would have looked at other options as well. Zero transparency or communication skills.
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May 2023 by Kathy Morelli
I was so happily surprised when I met the staff at West Milford animal shelter. Every contact with them was amazing. My mother-in-law needed to go on hospice. And we needed to take care of her two cats. We are allergic. So we could not take them ourselves. West Milford animal shelter stepped in and helped us. They are amazing. Caring, competent, and a wonderful facility. Wonderful staff wonderful facility. Adopt, don’t shop!
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April 2023 by Jennifer Rehbein
I adopted my car from here and they were very nice and helpful
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January 2023 by Scott Cassell
Great shelter, friendly and helpful staff.
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November 2022 by brian creeley
Found a stray this past week and brought it down to the shelter to see if they could help find its owner. They were super caring for the kitty and helpful in explaining everything about the process to me. Within the hour they had a post on their Facebook page. I'm super confident that little kitty is in good hands.
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October 2022 by Mike Manfredonio
good volunteers.they make sure animals are well cared for.
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August 2022 by Donna Bauer
Wonderful place! I adopted my 16 year old cat here 15 years ago. He's still here making me happy everyone.Went back to visit and took application to volunteer!Please rescue ❤️
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August 2022 by alexander colon
Not even worth the one star.In the middle of June, I decided that I wanted to adopt a cat, and my brother, a shelter volunteer, informed me that there were lovely adult cats up for adoption and two kittens in quarantine that would be available for adopting sometime soon. I considered the kittens but also figured why not see if there’s an adult cat I can adopt. I decided to go to the shelter in person and express my interest in adopting.My first problem was when I first met their senior black cat, Cooper. He’s a 15 year old cat with health conditions. I fell in love with him. Sweet sweet boy. They told me he requires medication every day. When I asked how much that medication would cost so I could consider adopting him, most of the volunteers just stared at me clueless as if that was something I should’ve known. They asked this one woman who seemed to be in charge and she told me she had to call someone and ask but they’d call me and tell me the cost the next day. That same day, I was taken to the back room where those two kittens where in quarantine and was able to look at them and everything. I filled out an application for Cooper and they told me that they would put it to the side and call me once they had information on his medication.The next day an hour before the shelter closed I still hadn’t received a call back, so I went ahead and called the shelter and asked if they had a number on Cooper’s medication, and the person who answered told me he’s “not the person that would know that sort of thing.” Aggrivated, I asked him who would know and he sighed and said he’d contact the person who’d know and get back to me.I didn’t get a response for another day.His medication turned out to be too expensive for me to take on so I sadly decided to not adopt Cooper. I hope someone will take that sweet boy soon. But then, I decided to tell them about my interest in those kittens. I asked for a ballpark estimate of when to expect the kittens to be available for adoption and they said in July.Once July rolled around, I called every other day inquiring the availability of the cats. Except each time I called, I would get no help. No matter what day or time it was and no matter who answered, I was met with an array of dismissive answers. They would say things like “I don’t know.”, “Call back another day.” “How would I know? Check the website for something like that.” “I’m not the person you should be asking.” “I just volunteer here I don’t know that stuff.” After so many attempts I got fed up with how useless the staff was being and I decided to adopt a kitten from a rescue organization in Riverdale.The WM shelter has still yet to contact me about availability of kittens yet I am seeing kitten adoptions through their Facebook page. Not posts of availability, just straight up adoptions.I am just in disbelief with how little help the volunteers are. I thought that the shelter was supposed to encourage folks to adopt and bring animals home but they seem to just not give anyone the time of day. I am more infuriated with the time I wasted with the paperwork, phone calls and meeting all these people at the shelter to discuss taking a kitten home only for them to not put in effort and call me.Do better West Milford Animal Shelter.
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August 2022 by Maureen McCarter
It's a great place to adopt your next new furry best friend. Very clean and the people are very helpful and friendly. Their fees are more than reasonable
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July 2022 by Elena Aesthetician
Kind, compassionate and amazing people! Thank you for helping me with my kitten when I needed the most. I will forever be in debt to you!
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June 2022 by Liz Santos
Cleanest shelter I've ever experienced. I just started volunteering - love it.
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May 2022 by Angela Germinario
The concern, care, and time they give the animals, while they are helping to find their forever homes is amazing. Plus I have a nose like a blood hound, but the place is kept so clean, I didn't smell a thing!
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March 2022 by Sandra Ferrarella
I volunteer at the shelter. Love working with the animals and seeing them get their forever home. Terrific place because they care about every animal that comes in and excited for those who get adopted.