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February 2023 by Ezz E.
They're like McDonald's with the ice cream machine. Something is always wrong or not working. Seriously never comes in clutch when needed, NEVER
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September 2022 by Angel A.
Friends aka amigos, This was one one the most disturbing reviews. My mom (89 years old) went to get a document notarized for my uncle who passed away and needed a document notarized for a burial stone. She attempted to get document notarized on four different dates. Each time she was told comeback later? She walked about 10 city blocks each time in 90 plus degree heat. She finally called me from the bank and told me of the situation that no notary was working and to comeback at no particular time just later. I to my mom wait I'll stop by. I was told comeback tomorrow? I asked what time? No just comeback. The employee said GO to UPS to get your document notarized. There was a female employee sitting at a desk overhearing the whole conversation. She said she was the notary. How wrong was this that she didn't to do her job and totally frustrate a 89 year old customer because she didn't want to get off her ass and do her job!! A second female identified herself as a "temporary " manager who only said yes we know she's a customer. This is shameful how people hate there job and take it out on customers. BANK OF AMERICA I think not ! F Bank of America forgot the bailout by Americans. Americans did not forget!!
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June 2022 by David G.
Horrific service. I highly recommend everyone to stay away from this branch. I tell all my clients not to do business with them and to stay away. They have one processor for special requests, wire transfers or other large transactions. Totally understaffed and the people working there show they are miserable. Zero customer service. They have people waiting here for hours.
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September 2021 by Luis Cabral
(Translated by Google) Very bad service, there is a line of more than 20 people and a single box in service and when you ask questions they do not know how to give you a specific answer (Original) Muy mal servicio ,hay una línea de más de 20 personas y una sola caja en servicio y cuando preguntas no te saben dar una respuesta concreta
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August 2021 by Google user
The worst customer service ever
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August 2021 by felicia feliz
The worst customer service ever
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May 2021 by Ingrid Alvarenga
(Translated by Google) They should attend to people in the office if they need to talk about other topics but I was on the line and my son watching their cartoons and they made me shut up my 2-year-old baby x some stupid people who maybe didn't have children x talk about other topics on the line with bank agents (Original) Deberían atender alas personas en oficina si necesitan hablar de otros temas pero estaba en la línea y mi hijo viendo sus caricaturas y me hicieron callar a mi bebe de 2 años x unos estupidos q alo mejor no tuvieron hijos x hablar de otros temas en la línea con los agentes del banco
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October 2019 by Maria E.
This Branch is horrible, expectation to reach the teller line is at least having 20 people in front of you with one or two tellers working the line! Hire more tellers to execute lines Bank of America! People need jobs and people need to leave your branch while on line not stand there for 20 minutes! If your in a hurry don't come here!
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July 2019 by Judy C.
This is by far the WORST BANK EVER!!!! The lines are always long and rarely do you have 2 bank tellers working. The customer service and manager are horrible.. i wish they would hire more qualified people to work at Bank of America.. 5 thumbs down!!!! Just horrible
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January 2019 by Marvin C.
This place stink on costumer service a small Line about 8 people and around 1 hour wait just to get to a teller
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November 2018 by Dianna V.
I have been a BoA customer for over 15 years and this bank is absolutely awful. The tellers lack customer service skills and are never helpful. This bank is severely understaffed. I would recommend you stay away from this location at all costs.
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November 2018 by Alex T.
I have been a Bank of America customer for more than 10 years and this is by far the worst Bank of America location I have ever visited . It is extremely understaffed at all hours . It doesn't matter what time you come to this location, there will be a long line . I even made an appointment to speak with someone and they couldn't help me for more than 45 minutes past my scheduled appointment time .
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October 2018 by Marilyn A.
Horrible customer service, extremely long lines. Avoid this Bank of America. It's incredibly frustrating. Please don't come here.
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August 2018 by Wanda G.
Worst bank ever. One cashier for a endless line. I hate coming here I'm closing my account with Bank Of Amenrica.
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September 2017 by Aracelis B.
Worst Bank Ever....The lines never end doesn't matter what time you show up...The tellers are extremely slow correction.teller there's never more then 1...they suck
