-
February 2024 by Brenda P.
Worst bank.I went to make a car payment. I'm on line waiting about 15 minutes. I get cut off by a customer because he has a problem. She's done with him. Closes the window. No, "Please wait for the next teller." Absolutely no explanation. I asked for the manager. Not in today. There's always a long line with a waiting period of over 15 minutes. There are enough tellers. Not at the windows. All customer service situations are taken care of at the window. You can't make any payments with a credit or debit card at the window. The service is unprofessional and horrible.
-
November 2023 by Patricia K.
I have come here with my aunt several times and the line is very long, is not easy for a senior who has mobility issues to stand in a line for an hour ( and this was before covid I can't imagine now. After reading the reviews all I see are excuses and no action I will try to convince my aunt to move all her accounts to another bank.
-
September 2023 by Meli M.
giving one star because i can't give zero, the drive thru ATM retained my deposit so it didn't post to my account, the machine gave no receipt and returned my card, went inside to ask for my money, teller responded "oh yeah it does that sometimes" and gave me the ATM number to call customer service. So no one thought to put in a work order for the ATM? Or a sign? or a better process to help clients get their money back because of their own incompetence to fix a machine? ridiculous
-
July 2021 by Julie K.
Kind bankers, fast process, short line and great background music! One of the best experiences at a bank :) highly recommend it! I don't get why the other reviews are so low!
-
February 2017 by louis Eguillon
The bank has problem to deposit over 2,000 And all the worker bank also when they are not busy they never do their job.