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January 2024 by Sahil Patel
While the car I needed was not available due to technicalities from Enterprise's end, the staff at this location were accommodating and helpful in all the ways they could. Lorraine and Jessica were particularly pleasant.
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January 2024 by Joel Nunez
Honestly this place stole my money. If I can give a lower rating I would. Definitely do not recommend this location to anyone.
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January 2024 by Dario Vergara
Enterprise Cancun is a terrible company. They won't respect your reservation and cancel it if they know they can rent the car at a higher rate to someone else. They will tell you it was cancelled due to a system error and ask you to move aside. Javier Salas Barcarcel, the agent who helped me at the front desk with my reservation was extremely rude. Worst car rental company I had dealt with.
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January 2024 by Juan Carlos
The terrible service is incredible, I spent all morning trying to contact the office at 5124 Kennedy Boulevard in West New York NJ, to make a reservation for the company that is fixing my car and everyone who answered me demoted me I say this in vain because they hung up on all my calls... I don't understand how this company makes money with such poor attention from its employees... Owners, take action on this and teach your employees a little courtesy... thank you.
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January 2024 by Perry Smith
In and out in a rented minivan in 18 minutes.
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January 2024 by Casson Cioffi
Excellent customer service. I would recommend them to family and friends and would choose them again over any other car rental company.
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December 2023 by burcu loic
Super easy process for renting a car! Nathalia was extremely helpful and patient with all my questions:) She was very professional, efficient and well experienced.
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December 2023 by Mehmet Dikce
Amazing service, Rev and Jessica were fantastic and very helpfull. Strongly recemmended.!
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December 2023 by Marcia Leon
Super easy and smooth experience with a rental car here. Nathalia was very professional, explained everything and answered any questions at pick up. Drop off was quick and pleasant with Ray (I hope I got his name right). Overall, everyone is polite, friendly and professional. Great experience. Thanx!
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December 2023 by Fred Robin Suaco
From Booking to actual picking up the vehicle , was extremely pleasant and easy. Lorraine Dandzo and staff was very professional and courteous
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October 2023 by Elizabeth Morales
If there were 0 stars I'd click on that. Jessica was extremely rude, condescending & disrespectful. Very poor communications skills at this location. I've probably only met 1 person at this location that has ever displayed any kind of professionalism.
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August 2023 by william lorenzo
I recently rented a vehicle from enterprise located on 51st JFK BLVD in NJ.My experience was great costumer service,professional, friendly,quick.Fatou was very helpful,professional,she made the whole process stress free and smooth.Thank you,I will be back again!
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August 2023 by Ryan Lacossade
Customer service was great. Natalie and Fatou were both quick, efficient and most importantly, nice while they helped me with my rental. Definitely enjoyed the experience and will definitely go back if I ever need another rental!
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August 2023 by Edison V
Highly recommend, had a great experience with a young lady by the Nathalia, who was multi-tasking and efficient. Im sure she is a great asset to the team and company. All the staff there were polite and professional. I definitely look forward to doing business here in the near future.
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August 2023 by J Ray
The team took care of me from start to finish. The manager was also very friendly. I came to them because I need a rental after my accident. Overall, it was a smooth process.
