United States Postal Service
Post Offices,
Shipping CentersHours:
5415 Bergenline Ave, West New York NJ 07093 Hours
About United States Postal Service
The United States Postal Service post office has mixed experiences. Some staff are very kind; others can get upset. A staff member once got upset with a customer for having to scan a pre‑labeled package when there was no line, and it took less than 3 minutes. Packages dropped off may take up to two business days to scan into the system, which is terrible for business customers. The hours are good and consistent. One customer praised a calm, brunette girl who helped with a passport photo and called before other waiting customers, earning 5 stars. Another customer wonders if bags can be sent, as they need to resend a bag from a person who was at their house for a short time.
Most Recent Reviews
July 2025
Unnecessary long wait time and inefficient/inconvenient
July 2025
Super bad service, and poor attention to people, some of the workers don't feel like working
July 2025
Zero stars…. Long long line, 4 workers only 2 open, taking extremely long time helping customers. Terrible experience. No care in the world at people waiting they move at a snail pace!!!
More Comments(112)
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