Columbia Bank has been a trusted banking institution in New Jersey for nearly 100 years, focusing on building personal relationships with its customers. The West Orange branch has garnered high praise from customers for its exceptional service. Many reviews highlight the professionalism and helpfulness of the staff, particularly individuals like Nadia, Shantel, and Chris, who go above and beyond to meet banking needs. Customers appreciate the staff's dedication, knowledge, and ability to make banking processes easy and comfortable. The bank also stands out for not charging for home appraisals when applying for a Home Equity Line of Credit, which is a common fee at other banks. Reviewers emphasize the friendly atmosphere, with employees who are always ready to listen and assist. Overall, Columbia Bank in West Orange is recommended for anyone seeking a reliable and customer-focused banking experience.
Banking here couldn’t be a more wonderful experience, so helpful and friendly
May 2023
Nadia Hernandez and Chris Henres are exceptional and have great customer skills. They are always ready to listen and accommodate customers need. I can’t stress how virtuous and helpful they are when it comes to customer needs. This is one of the reasons I made this my home Branch.Thank you!
February 2023
The best service ever, Breianna, Camila, Nada and Shantel. They are always helpful and the coffee is great !!
