The CVS on South Valley Rd in West Orange, NJ, receives high praise from many customers for its friendly, professional, and knowledgeable staff. Reviewers appreciate the cleanliness of the store and the helpfulness of the employees, which makes it a preferred choice for their shopping needs. Customers often seek out CVS for its wide range of products and the convenience of using coupons. The pharmacy is particularly noted for its exceptional service, with staff described as polite, quick, and attentive to customers' needs. Many people have switched to this location for the pharmacy's reliability and prompt service, avoiding previous experiences of delays at other pharmacies. However, some customers have expressed frustration about the self-checkout experience, especially with less experienced employees not providing assistance when needed. Despite this issue, the overall sentiment remains positive, highlighting the dedication of the staff and the quality of service at this CVS location.
This pharmacy was VERY HELPFUL! Knowledgeable on explaining my mom’s insulin for her diabetes. Thank you so much
April 2026
Not as Efficient as in past ! There is no consistency with the staff ! Long lines and why would you put the computer there for seniors with eye sight problem or reading disabilities to use 🤔
November 2025
The CVS on South Valley Rd West Orange NJ is the best, all the employees are very friendly, professional and knowledgeable, the store is very clean, keep up the great work all and see you soon.
