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August 2023 by Brian McDougall
These guys broke my radiator while doing another job, then charged me for a new one. Dishonest – DON'T TRUST JEFFERSON AUTO REPAIR!!!!Service: Engine repair
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June 2023 by Tyrine DeB
I've been coming here for some time now and I never have an issue with service. The guys are very nice and helpful. Prices are fair compared to a lot of places.
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May 2023 by Brian M.
Pretty sure these guys broke my radiator while doing another job, then charged me for a new one plus labor when my can overheated the day I drove it off their lot. Juan talks a LOT about how "honest" they are, but they got me for an extra $500. The radiator was fine the day I drove in - never had a problem. The day I left a hose popped off and spewed antifreeze all over the place, revealing where the hose connector had been broken.Way to go, New Jersey.
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November 2022 by Patricia Mitrano
The auto repair mechanics at Jefferson Auto are the BEST! They are honest, trustworthy, dependable, and knowledgeable. Their pricing is lower than the others, too. Juan, the owner, will always take the time to explain things to you if you don’t understand why something is not working. There are a lot of auto mechanics around. But, these guys are THE BEST IN-CLASS auto mechanics here in the West Orange, NJ area. My husband, my daughter, and I have all been taking our cars to them for over 15 years. And, we’ll keep on taking our cars to these auto mechanics for another 15 years! Thanks Juan.Services: Tire rotations
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July 2022 by Jack Lohan
My family, which includes twin 10-month olds, was traveling to NYC for a big family event when our car broke down in West Orange (it was 97 degrees out, of course).We were frantic, but Juan and the team at the shop were totally professional and took the car in just before closing time, no sweat. They had the car running like new before we knew it, and treated me and my family like we were old friends.Easiest 5 star review of my life- thank you so much, Jefferson Auto Repair!!
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July 2022 by Chase Ali
Good service reasonable prices I love them
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May 2022 by vinny pic
So another repair shop at home in Brooklyn who shall not be name did a rush job on my hood latch and it flew up right as we were exiting the tunnel for a long road trip. Juan and his crew took my car straight away, and for a few bucks had us on the way in 20 minutes. Could have jammed us up but instead Saved my life and marriage. I owe you guys so much. Love. Top tier service! Thank you.Service: General repairs & maintenance
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January 2022 by Darianny Lopez
I have been using them for years on all my vehicles. I wouldn’t change or go anywhere else. They always explain every issue in perfect details. Prices are reasonable and the customer service is unmatched. If you want to have good service with an honest mechanic, this is the place to go to!Services: Brakes
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December 2021 by Marc Thompson
Took my car in 2 days before Thanksgiving for a break inspection. Told them to call me and let me know what they find.Next day no call and when I called, I was informed the car was almost done.I did not authorize the repairs and was told it was $841. WHOA I said to call me first.When I arrived to discuss this I was then told that they replaced the temperature sensor in the motor. I did not tell them to replace this. All I got was an "I'm sorry" This is unacceptable. I argued back and forth with them to no solution.After taking the car out of the shop I noticed the rear suspension was completely discharged. I returned to the shop a couple of days later and was told it wasn't their fault, the shocks are blown. This was not the case when the car was left with them. I discussed this problem and was told it's not their fault.Upon speaking with a neighbor they informed me that the same situation was done to him. No authorization to repair his car but they went ahead and did it.I will NEVER return to this place.Services: General repairs & maintenance
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December 2021 by Hamilton B.
Took my car in 2 days before Thanksgiving for a break inspection. Told them to call me and let me know what they find. Next day no call and when I called, I was informed the car was almost done. I did not authorize the repairs and was told it was $841. WHOA I said to call me first. When I arrived to discuss this I was then told that they replaced the temperature sensor in the motor. I did not tell them to replace this. All I got was an "I'm sorry" This is unacceptable. I argued back and forth with them to no solution. After taking the car out of the shop I noticed the rear suspension was completely discharged. I returned to the shop a couple of days later and was told it wasn't their fault, the shocks are blown. This was not the case when the car was left with them. I discussed this problem and was told it's not their fault. Upon speaking with a neighbor they informed me that the same situation was done to him. No authorization to repair his car but they went ahead and did it. I will NEVER return to this place.
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October 2021 by Tawanna Whitten
I have been using them for years on all my vehicles. I won’t go anywhere else. They are very good at what they do. Prices are reasonable and the customer service is unmatched!Service: General repairs & maintenance
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August 2021 by Princess Francois
I highly recommend This auto repair. They have become like family over the years. They are very professional and take very good care of my car.
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August 2021 by Julius H. Barnes Jr.
The best, they are simply the best at what they do, and they do it all, most professional and experienced over all.Honest, Truthful, the best price for the work being done compared to all other shopsI Appreciate a shop like Jefferson Motors in today's world Luv U
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July 2021 by SKuLLZ AO1
Qent to get my car checked out for work. They did a great job explaining everything.
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June 2021 by Mario Palomos
First time ever been there like it very muchThese guys are the best! They get you in the shop at the promised appointment time and work is done in a timely manner.