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March 2024 by Brittany D
This gym is a complete DUMP. It's 90 degrees outside and in the gym it's at least 80! The AC is barely EVER on. If you go to the Newark location you will see a stark difference in temperature! There are 4 out of service signs in the bathroom sinks that have been there for the past 3 weeks! Same thing goes for the stairmasters that have at least 2 that are chronically broken, mind you they only have 3 working ones! They just started cleaning the place due to a dedicated older spanish lady that actually does her job but let's face it, that gym is rather large for only one person to clean. The majority of the workers there just stand around giving members dirty looks, talking/ texting on their phone or working out instead of actually working! Management needs to popup on this location around 7 pm on a weekday and I promise you will fire 3 people on the spot for the state of the gym. Oh and to add insult to injury they now have certain nights where they have two women serving tacos and burritos!! I'm sorry what i the world is that about. So not only is this place hot as hell but now it's hot and reeks of a fast food joint. This gym is a complete joke, management you should be embarrassed!3/21/24 Update after 7 months.....they have added a green turf and added some new equipment. This gym seems to finally be getting its act together!
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March 2024 by Jay Z
Out of the 6 years I’ve been going to this La fitness in west orange I’ve never had a problem going inside the gym for a work out. March 17, 2024, on a Sunday @7:25pm I was stopped by a female employee to go inside because “the gym closes in 35 minutes.” Didn’t know I couldn’t go to the gym before it closed? This isn’t the first time the doors were locked so guests couldn’t get in but the first time an employee comes out with an attitude like I was arriving at 7:59pm. Management I would hope you inform your employees NOT to close a whole 35-50 minutes before the actual closing hours. SMH
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March 2024 by Tish Knoebetr
Clean and comfortable environment, friendly staff
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March 2024 by tamara smolar
jean is fantastic! took his time to answer all my questions and give me a detailed tour of the gym. thanks to him, i’m a happy new member!i started training with gejuan and he’s great! fun, energetic, kind and so knowledgeable about health and fitness! if you need a trainer to whip you into shape, sign up with him!
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March 2024 by Heriberto Acevedo
Been my home gym 2 years now wouldnt change it the staff is welcoming the place is well kept the team is supportive I'm definitely satisfied keep up the great work
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January 2024 by Abriel Hernandez
I hate writing reviews like this but I have to in order for things to be addressed. I literally had to leave in disgust from witnessing a guy shaving his neck and body in the male sauna. Then throwing the paper towel he wiped his Gillette with on the floor. This is only after witnessing some shirtless sweaty individual who doesn't have the physique of a competitor sit around equipment and not wiping it down let alone using it for its purpose. Good luck finding weights left around different corners of the gym and treadmills that don’t operate appropriately. This location doesn’t hold the same standard as the other LA Fitness within a 10 mile radius. For those who use this location because of the convenience of it being closest and the consistent individuals that I see at 5a.m hitting it hard I commend you for tolerating these poor kept standards.
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January 2024 by Salome Love
Don't put any of your people on the VIP List! They will harass the death out of them! And then get a nasty attitude when you ask them to stop calling them and then they will continue on with their shenanigans.
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January 2024 by Nunior J. Baptite
There have been good improvements on the gym, so I have to update my review. Equipment upgrade, better stairs master machines. Some new kettlebells but still need a few more.
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January 2024 by Paula Ramos
Today I and my family went to the fitness center and a very kind lady helped us a lot and did everything she could to make us feel comfortable with the price. She was very good with her work and as a person, she had good customer service, we also laughed. The lady's name is Melo, I really liked how she treats.Today I and my family went to the fitness and we were attended by a very kind lady. She helped us a lot and did everything she could to make us feel comfortable with the price. She was very good with her work. Also as a person she had good customer service. We also laughed. The lady's name is Melo. I really liked how she treated.
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January 2024 by Meredith Moseley-Bennett
I had an amazing experience in West Orange at LA Fitness. I come to swim 4-5 days a week and the staff is always friendly, but yesterday, they went above and beyond. After my workout, I realized my phone was missing and asked at the front desk if someone had turned it in and they had not.Linda, one of the front desk managers, helped me look for it and stayed with me while we waited for someone to turn it in and tracked it on my watch.After retracing my steps, I realized that I had left it in my car. The entire staff was incredibly sensitive and pitched in to help as well. Good job, guys!
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January 2024 by Erik Bucci
I’ve been a member here since 2018 and slowly this gym has become an increasingly unpleasant with roudy, rude, hostile members. Recently, I was verbally threatened/bullied by another member (this is the 5th occurrence at this location) the person in question was monopolizing all of the 45 lb plates he must have had more than 25 plates and was adding more and had taken them all from both leg press machines and the one I was using and when I asked him to leave me some for me to use he verbally assaulted me and threatened me with violence. When I asked the manager to help he kicked us both out when I was merely defending myself from verbal abuse. The manager accused me of instigating the bully which is in itself added insult to injury as I didn’t threaten anyone with violence. This gym is a terribly hostile environment and you should steer clear if you are looking for a pleasant clean place to workout in a stress-free, judgement-free environment.
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January 2024 by Jose Cintron
Clean location, friendly members and staff are friendly and willing to help with any questions or concerns.
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January 2024 by Joseph Constant
Love it and great gym ?️♂️ ?
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January 2024 by Amy Vincent
I am absolutely APPALLED by the way I was treated today at LA fitness in West Orange. I attempted to bring my grandkids to the pool today, I tried to tell them, that I received a guest pass but they didn’t seem to believe me. Then they wouldn’t let me pay for day passes because they didn’t have Id’s. Being a member for almost 10 years now, I thought it would come with some sort of benefits, but that wasn’t the most upsetting factor. It was the disgustingly rude behavior experienced from them, short responses, sarcasm, attitude. Also being an elderly woman I am ashamed of how the workers were treating me. Even the the 3.4/5 review is a joke. LA fitness but we’re in new jersey. A joke. whole gym is a joke. Not a cute way to start of the new year!
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January 2024 by Pasi “Pasi2000” Mantyla
The gym is reasonably clean -- including the previously moldy showers and the staff is nice and friendly. The problem evolve around the maintenance. The hot tub is out of commission more often than not and even the main pool is closed too often. Also the exercise machines are frequently in the need of repair or maintenance.