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December 2023 by A.C. Riemenschneider
This review is specifically for the Claire's in Westfield, NJ.I hadn't stepped foot in a Claire's since the 90s. But, I went this past Sunday (12/24/23) and, happily, not much has changed. Still full of affordable, on-trend accessories, super cute stuff, great for shopping for gifts or yourself.Now, let me talk about Keonna-- an expert piercer! We were really there because I was taking my 12yo daughter to get her ears pierced. It was a nearly painless process-- just a teeny pinch. Then she did mine, too (second holes in both ears). Keonna was so gentle, so friendly, and helpful. She really put us both at ease. I told her I eventually wanted to do piercings all the way up my ear to the cartilage and she said to come back and let her do it. I will definitely go back!Also, it has to be mentioned: it's a great price for piercings.Thank you, Keonna!
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October 2023 by Adriana Silva
Air conditioning was broken last few times we visited.
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August 2023 by Patricia Stryker
The sales person was very nice I felt bad because the whole time we were there I guess the owner of main manager was criticizing everything she had done. She was complaining about how she set things up, that music wasnt playing, that the AC didn't work. It was uncomfortable for sure. Claire's, of course, is much too expensive also.
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March 2023 by Sofia A.
I wish I could give this place no stars. I woke up today and chose empathy. Enough empathy (mostly sympathy) that i chose to give this Claires the luxury of 1 star. My tween friend found a mini airheads themed hairbrush. She wanted to see if the hairbrush worked on her type of hair. My friend strung the brush through the tip of her hair, and suddenly we had an employee telling my friend that she had to buy the brush. The employe took the brush to the registerand waited impatiently for us, staring us down. We went to the regester to attemt to reason with the employees. They were straight up rude and stubborn. There were no signs that said not to touch the products. The employees also admitted that if we were a couple years younger(we are minors, well below 18) they would have not cared. We were honestly tired of being talked to with such disrespect, so my friend just gave in and was forced to use her last remaining $10 to pay for the cheaply made brush. The employee at the register immidiately CRUMBLED UP the receipt and threw it in the TRASH. We asked for it back, and after they said no once they decided to take it out of the TRASH, take a photo of it, then they gave it to us. I admittingly adore Claires, and i am a very usual customer. This interaction makes me never want to spend a DIME here again. AND TO ADD TO THAT... the employees didnt have the decency to tell us this crap in private. They pretty much gave a show to all the customers, which were our age. We left the store annoyed, disrespected, and honestly humiliated.
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May 2022 by Klaudia G
I came here with my 4 year old to get her ears pierced and Dawneisha (sorry not sure of the spelling!) was very helpful and she took her time to ensure everything was perfect. She was great!
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January 2022 by jeff smaith
ok so i went here with my daughter because she wanted some earrings. and my daughter went running in and starting looking around. While i was behind walking in. as soon as i walked in i felt something go over my feet. over my nice new leather tie bowed shoes that my mom just bought me. I looked down and there was a literal ROUCH CRALWING OVER MY SHOES. i grabbed my daughter and said we are going to a different Claire's. worst place every. never come back he again. every disappointed in the cleanest of this store.
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January 2022 by Susana
Closed their doors before actual closing time. You should not post the wrong hours online. At least post something outside the door saying you are closing early!
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December 2020 by Lupita Zoto
(Translated by Google) Very nice accessories(Original)Muy bonitos accessories
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November 2019 by Michele Berardi
Amazing place for your kids
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October 2019 by jessica Desouzey
Friendly staff! My go to!
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April 2019 by Brianna Casimir
Associate Kailyn was awesome !! She pierced my cartilage & was super professional . She knew exactly what she was doing & was very knowledgeable . Amazing service !!
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June 2018 by Lucy Stemmler
Claire's has so
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January 2018 by Pete Antoniewicz
Cute store for kids. Good piercing setup.
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September 2017 by Christine Gozdek
Adorable little store for young girls. Lots if things to choose from from low price to higher prices items. Parking is absolutely terrible. You have to pay to park and the lot is blocks away. Very busy store also
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April 2017 by Miriam Leone
This is a fun store to shop and reasonable prices