Summit Health is a medical practice that receives mixed feedback based on specific experiences with individual doctors and staff. Many patients report excellent care from their physicians, describing them as amazing, professional, kind, intelligent, thorough, and good listeners who make patients feel seen and heard. Staff members, including nurses and attendants, are frequently noted as polite, efficient, caring, and fabulous, with particular praise for a skilled phlebotomist. The front desk staff is often described as welcoming, friendly, and compassionate, contributing to a positive start to a visit. The check-in process is typically fast and easy, with short wait times. However, significant administrative issues are reported, particularly regarding appointment scheduling and communication. One patient experienced a major miscommunication between the online portal, the central scheduling line, and the local office, resulting in a canceled appointment without proper notification. In this instance, the on-site receptionist was perceived as rude and condescending, failing to empathize with the situation. This experience highlights a potential disconnect in the system, leading some to recommend calling the office directly rather than booking online. Despite these administrative frustrations, the quality of the medical care provided by the doctors often leads patients to return.
I come here regularly (unfortunately for health challenges that I have been facing) fortunately the phlebotomist is fabulous. I never feel a thing and having had my blood taken so many times throughout the years, I'm so grateful to Karina for taking good care of me. Shout out to Arthur at the front desk for his warmth and... read full comment
June 2025
Really enjoy Dr. Fried and her expertise. The young man at the front desk is so welcoming and friendly. Nice to start your visit off in a positive way.
May 2025
Got popped out the womb here would try again, good service :D
