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February 2024 by analise berardinelli
I had gone there the other day to switch over from a bank i’ve been using for 5-7 years to this one. i’ve heard great reviews about oceanfirst. i called and one of the tellers was able to assist me in just the general basics of what i needed to do/what to bring to make this a smooth transition. quick conversation but still very kind and professional. i got there later on in the day & everyone was super friendly. the teller i worked with for the hour was Joseph and he was great. he answered all my questions and was extremely patient. i felt that i was bothering him with all my questions but he was able to help me clearly understand that transitioning process from moving accounts to even different features the bank had to offer. he listened to my concerns and what i wanted from this bank & how i wanted to proceed. i genuinely had a great experience and everyone was personable. i appreciate the great customer service from this bank in addition to the fact that i was able to confidently walk out of that bank knowing that everything was in good hands. hands down, i would recommend anyone going to this bank!!
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October 2023 by Hank Krause
I had several issues I needed to address in person ranging from help navigating the website to depositing a certain type of check. Betty Spiropoulos took care of the transactions and in short order I was on my way. Betty and the tellers were not only helpful but were professional and personable! Always a nice experience ?
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June 2023 by Mike Difabio Jr.
I’ve been using think bank for the better part of 2 decades. I must say that I am thoroughly impressed with their service. The staff is incredibly friendly and helpful, especially Linda who is always willing to answer any questions I may have.What I appreciate the most about this bank is their commitment to customer satisfaction. They go above and beyond to ensure that their customers are happy, and it shows. I highly recommend this bank to anyone in need of financial services. Keep up the good work!
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June 2023 by Mahdee Najeeullah
I am a customer with a Business account with Ocean First at the Westfield location. My Teller is Lidia Valencia whom I conduct my banking transactions with on a weekly basis. It is because of her pleasant professionalism that I look forward to coming to the this location every week. All of her colleagues in this location display these same attributes. We all have a wonderful professional relationship. It is a pleasure in working with this team of professionals.
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June 2023 by Carol Rozman
I frequently use this branch to manage my elderly parents accounts. Lidia Valencia takes care of my transactions most of the time. She is very friendly and efficient. A great asset to Ocean First of Westfield.
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June 2023 by Dyanna Pepitone
I have been very impressed by the customer-friendly, personalized care we have always received at OceanFirst Bank, Westfield Branch. Betty Spiropoulos and her team at the Westfield Branch know how to keep customer care as a number one priority while also offering competitive banking services. Many thanks to the OceanFirst team in Westfield.
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June 2023 by Nan Merer
I have a personal banker who is a true personal banker. I have followed Lil every where she has gone. Now she is in the Westfield office and she continues to provide excellent service. She goes over and beyond to help me.
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June 2023 by R
The Westfield Team is amazing. There are extremely kind and are extremely helpful and supportive to their clients.
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January 2023 by Sensei John P Mirrione
Betty was extremely courteous, helpful, and professional! These people at this bank location truly care about their clients. I highly recommend this bank to anyone who wants integrity and genuine personal service!!!
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November 2022 by Patricia Wussler
I went into the branch earlier this week to ask some questions about an account my mother had opened. I wasn't sure why the account was opened, but Lil immediately dug into the issue and connected me with the right people and ensured our issue was resolved. Everyone in the branch was very customer-focused and showed genuine concern for our issue. Great customer service. Thanks.
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October 2022 by Lucia Kostesic
I cannot say enough wonderful things about Lil Marna. Our local branch closed several months back, and I had to drive to Hamilton to get some things sorted out. That is where I first met Lil. She worked with me to get everything I needed done, with the utmost patience and professionalism, and made sure everything I requested was taken care of promptly. She has since transferred to the Westfield office, and while it is about 25 minutes further of a drive, that is where I will drive, every time I need to handle something in branch, just to make sure I will be dealing with her. THANK YOU LIL!!!
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September 2022 by Ed Walsh
My name is Marguerite Walsh. I first met Lil Marna at the Ocean First Bank at the Kendall Park branch. I was impressed with her sense of urgency to resolve any issue that I brought her way. When I heard this branch was closing I decided to stay with Ocean because I liked the personal attention she has always given me. Lil always went above and beyond. She is such an asset to your organization and to me.
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August 2022 by kimberly black
Wow! I just had the best customer service from Clelia Liliana Marna. She really went out of her way for me I worked with her both in person, on the phone as well as online. I stayed with Ocean First Bank for so long because of the people who work there. The customer service is outstanding. It is only because I moved out of state that I am no longer a customer. Thank you Clelia!
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March 2022 by Dale Grimm
Helena Cadima was extremely helpful and knowledgeable. She and the whole office staff were so very friendly. I was definitely impressed with this branch.
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March 2022 by John Manginelli
I have a shore house in Chadwick Beach with a mortgage from OceanFirst. Living in Cranford - decided to open an account in the Westfield Branch. Betty was excellent in describing and completing this. Plus all options in mobile, direct de bit, etc. great job - thanks.