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July 2023 by Anthony Carite
Great place. Great people. I dont go anywhere else. Highly recommended
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March 2023 by Jim Morrison
They did a great job on my Nissan Versa. Would highly recommend. My car is running like new again.
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March 2023 by SamAdamS downRange
100% customer service, hard to find now a days, worth paying for. I recommend them to everybody i know who drive vw, audi, & tdi. Thanks GASS! - 2015still the best - 2023
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January 2023 by Jacquie G.
Steve was extremely helpful. I'm from out of state and had to stop here for an emergency. They diagnosed the problem and had it fixed and back on the road in under an hour. I'm so grateful I stumbled upon them!
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October 2022 by Jimmy Rogue
The mechanics here are way more helpful, knowledgeable and reasonably priced than the guys at Cherry Hill Audi. I will continue to have my vehicle serviced by these guys for sure!
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August 2021 by Brighton Ahmed
he fixed my A6 when the dealer had no idea what to do. only mechanic i trust around, exceptional work and outstanding knowledge of Audi’s inside and out, past and present.Update: brought A7 in for a blown high pressure fuel pump that he diagnosed and fixed the same day along with spark plugs and coils. exceptional service and intelligence this guy. Won’t go anywhere else, keep scrolling you see all the 5 ⭐️’s for a reasonServices: Tuning
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August 2021 by Ashley Carola
Steve is the best. He’s kept my 2003 Jetta running great since he started servicing it in 2011 or so. We have had many different types of repairs done and they always were done well. My brother also has his car serviced there as well. Always quick caring, effective and reasonably priced. A handful of times he has helped me with my car in a last minute situation. I even remember a hot summer day when my car was low on coolant and I wasn’t coming in till next week and after calling asking what he recommended I buy from the store to top it off he said just swing by and he topped it off for me for free until I could get in for a repair. Another time I was on vacation far away and my car broke down and had to be towed to a VW dealership for a fuel pump. When I was there the technician asked me who takes care of my car (because they saw it hadn’t been to the dealer in years) because everything in the engine is clean and perfectly done! He said make sure you keep him doing your work and we always have! Thanks German Auto!Services: Exhaust
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July 2021 by Brandon Ramos
Great guys! Quoted me a used tire and threw it in as a first time customer! Tdi Jetta 14, schooled me on some info and I'll definitely be coming back! Right by the house too!!
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July 2021 by Hedto Feeta
I’m long standing customer, with experiences over many years.Some positive some negativePros-Steve presents himself as basically the owner and principal mechanic-Steve is Softspoken, educated, personable demeanor makes one feel they can trust diagnosis & price-Steve takes the time to discuss everything with customer.-I feel the work is dedicated and careful.- Plausible explanations concerning your vehicle often correct & well stated- it’s possible and often The vehicle can get fixed properly & for a normal auto repair shop price here.-In case of German vehicles They promote that they are specialized, which can set ones mind at ease.-Location is central to highways & major areas that makes it simple to drop the car off.-They promote use of top of the line parts in their repairs-Usually a couple days out on repairs but not usually many weeks like some shops can be.-Has access to most parts within a short turn around time-They take their time with the repair and seem to do things carefully when seeing what is going on from a distance.Cons-Prices are average or priced like the dealer-Diagnosis has been spot on when others are off and also been off when others are on. Due to this, it can end up costing considerably more money and time than is necessary.-In one instance a dealer misdiagnosed a problem and they got it right. However the dealer didn’t do a thorough diagnosis.-Another problem was here over-diagnosed so an expensive repair was thought to be needed. When taking it to another generic low cost auto repair prior to work being done, it was the simple fix for them that cost very little money that in their minds should never be diagnosed another way. Most don’t check after something is diagnosed so they don’t know-That is prob an important issue, can I trust this auto repair to not overcharge me when I wouldn’t realize, and am I really paying close to dealer prices.-The mechanic is Steve and Imnot sure of his credentials or any certifications, or that of his helper-No money spent on the customer area and entire shop area seems like it could be a lot lot cleaner, and a need for sanitary-I think the waiting area should be more private and clean as it’s within a great room with their desk nearby.-No restaurants or shopping within walking distance.-In waiting for car Im usually advised to leave/return later.when I’d rather wait. I’d also prefer to be with the car so I can observe what’s actually being done.-Employees pickup truck often blocking front entrance and have to walk sideways to get in.-Lots of cars from Audi and VW in lot that seem like abandoned vehicles, totaled vehicles, or vehicles with a failed repair or ones that are being held as collateral for non payment of mechanics lien on a failed or disputed repair. In theory no cars should be there because they would be fixed and back on roadSummary: concerned about the unnecessary costly diagnosis which is really an owners greatest fear coming to fruition. However they did get it right one time when a dealer got it wrong. But the dealers diagnosis was a quick and not thorough look into the problem.Work and prices seem good one time and bad another time, although it may not be noticed if careful comparisons arent made. I wonder if reviews are given in hopes of getting a break on repairs, since there seems to be a look at me attitude with super specific info and there is seeming arbitraryness latitude in pricing. I think Steve is knowledgeable, and if money is never an issue or customer comfort you could be satisfied here continually. I haven’t heard of any major mistakes here. My questions are is could a lot of things be improved, yes. Is the cost estimate actually lower or is it not by comparing diagnosis, and is the repair thought to be needed more extensive than what is really needed. What is answered by the reviewers is does the mechanic seem like he is knowledgeable and fixes the car accurately and most here have said yes. I would agree on the knowledgeable and fixes the car accurately.Services: General repairs & maintenance
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June 2021 by Ashley Blubaugh
Steve is the best. He’s kept my 2003 Jetta running great since he started servicing it in 2011 or so. We have had many different types of repairs done and they always were done well. My brother also has his car serviced there as well. Always quick caring, effective and reasonably priced. A handful of times he has helped me with my car in a last minute situation. I even remember a hot summer day when my car was low on coolant and I wasn’t coming in till next week and after calling asking what he recommended I buy from the store to top it off he said just swing by and he topped it off for me for free until I could get in for a repair. Another time I was on vacation far away and my car broke down and had to be towed to a VW dealership for a fuel pump. When I was there the technician asked me who takes care of my car (because they saw it hadn’t been to the dealer in years) because everything in the engine is clean and perfectly done! He said make sure you keep him doing your work and we always have! Thanks German Auto!Services: General repairs & maintenance
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June 2021 by Ashley B.
Steve is the best. He's kept my 2003 Jetta running great since he started servicing it in 2011 or so. We have had many different types of repairs done and they always were done well. My brother also has his car serviced there as well. Always quick caring, effective and reasonably priced. A handful of times he has helped me with my car in a last minute situation. I even remember a hot summer day when my car was low on coolant and I wasn't coming in till next week and after calling asking what he recommended I buy from the store to top it off he said just swing by and he topped it off for me for free until I could get in for a repair. Another time I was on vacation far away and my car broke down and had to be towed to a VW dealership for a fuel pump. When I was there the technician asked me who takes care of my car (because they saw it hadn't been to the dealer in years) because everything in the engine is clean and perfectly done! He said make sure you keep him doing your work and we always have! Thanks German Auto!
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May 2021 by Herkunftsnachweis
guys and girls - if you drive a VW or an Audi ! this place is a dream for you! having a PRO on your side and helping you fix things at a great price and not having to worry that you'll get ripped off is a great peace of mind ?! I've take all 3 of my cars over there and never been disappointed!
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March 2021 by Frank Dipietro
Great place for service and repairs. I highly recommend them for audi and vw. Steve is fantastic and so is his staff.
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November 2020 by Dan P.
Honest, straightforward, and frugal! I can't say enough how much I appreciated German Auto and owner Steve. Preparing for a cross country trip, Steve was the ONLY mechanic willing to get me into the shop in short order and take a look at an oil leak I had. He noticed it was only a loose nut in the oil pan and quickly tightened it. He also did a whole once-over on the car to make sure it was ready for the 6000 mile trip. He gave me incredibly useful and honest feedback, showed me any potential problems and when or if I might need to get them corrected. I've been in several times since and he's never up-sold me for anything I didn't need, often saving me money Wyeth I thought I needed to have a costly repair. I highly recommend Steve and German Auto services if you have a German Auto!
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November 2020 by Terence Hampton
My favorite VW mechanic. Quality work, knowledgeable mechanics, and fair prices. All that and they get it done quickly.