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March 2023 by Joe Green
Horrible Company - Stay far away unless you want to get ripped off.Service is bad even when you pay for support. This will probably get deleted like all the others. Good luck!
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December 2022 by Nicole Parmer
I highly recommend Patriot Blueprinting Systems!!We were in need of a new printer for our office and Kara was wonderful!!We were unsure of where we would be able to fit a new printer. But Kara came out and found the perfect spot and even a spot for a wide format printer. It's so much easier to have access to scan and print blueprints from our office!!From the sales to install, everything went smoothly!! We would definitely recommend anyone in the market for a new printer to check out Patriot!!
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March 2022 by David K.
- zero star if there were one! I was referred by HP (who purchased Samsung's Printer division) to Patriot Blueprinting as an authorized service partner for out of warranty printers. I contacted Patriot and I should have known when their representative Danielle had an attitude from the onset but I really needed service. I was happy to pay the $150.00 for a service call and wait (3) weeks for them to have another call in my area. Their technician claimed the paper tray needed replacement. I ordered a paper tray (and an spare one) for $69 per tray from Patriot and after installing it, the same paper jam issue occurred.I called Danielle and she told me that I had to pay another service fee if I wanted the printer serviced. I asked why would you charge for another service call when the technician incorrectly diagnosed the issue and the answer I got was that I installed the paper tray and their warranty is (3) days. The paper tray did not arrive until 2 1/2 weeks after the service call so my warranty expired prior to receipt of the tray. Danielle transferred me to the owner, John Santanelli who told me how I should spend my money in that I shouldn't have repaired a (3) year old printer that's worth $300. John also told me that he is a lot richer and smarter than me at which point I told him what bus stop he should get off at and I terminated call. This is the most unpatriotic company I have ever experienced. I think Putin is running this company. I would run as fast as you can from conducting any kind of business with Patriot Blueprinting!
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May 2021 by Jim H.
STAY AWAY! Came to repair a simple machine error and left with the whole machine down. They came back and kind of got the copier working temporarily. Then it completely stopped working. I called up and spoke with the owner who was just flat out arrogant and rude. He kept giving digs, and finally say, F-OFF AND LOSE MY NUMBER.
