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February 2024 by Dean Woods
Matt and Jack were super helpful and friendly! You can tell they love what they do !!
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February 2024 by Chanelly Gonzalez
I had such a great experience here! The team at Bergen County Camera is so knowledgeable and professional. 100% recommend for any service!
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February 2024 by Scott Bortnick
Fantastic experience with Harold. Over the phone, he held the equipment I was interested in behind the desk on hold as I was still at work and couldn’t make it in yet. Well, as promised, he held everything for me until I got there. He took 30 minutes out of his day to explain to me the features and differences of the cameras I was interested in. When spending a lot of money, I like to be sure of what I’m purchasing, and Harold did just that. Not only did I learn a few things, but I left with a Camera and lens I love. I recommend this place a thousand times over and they should be proud to have a salesmen like Harold who is confident and knowledgeable.
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February 2024 by Alberto Jimenez
Excellent service, Mr. Alan Schwab was very kind and professional, without a doubt this will be my store to buy and advise me on Photography.
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February 2024 by Victoria M.
I am not sure why everyone raves about this place. I have been twice to have old photos scanned. The first time, they never communicated with me that the project was complete. When I called and then went to the store, they had trouble finding my order. About a year later, I brought an old album in to have the photos scanned. I heard nothing for two weeks. I called and was told I would get a call back. I did not and had to call again only to be told that they could scan the book as is for $360 or I could take the photos out and have them scan it for less. Why could no one tell me that at the shop? I do not live near Westwood. It is a thirty minute drive for me. They need to employ people who can help you in the moment so you do not waste your time.
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December 2023 by Stacey W.
I had the best experience today at Bergen county camera. I went in with a camera that I was unable to operate. The most personable gentleman named Alan was able to work with me and help me work through my camera issue I highly recommend shopping at the store and supporting this local business. Great service, great product & all around good people.
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December 2023 by Jim Liu
Let’s start off with the negatives about this place: It sounds absurd, but the only negative thing I can say about it is I do not shop there enough and sadly, there are not enough stores that are out there with such a charm like Bergen County Camera. No, this is not a paid review, or this isn’t something that was written out of courtesy just to give a “casual” thumbs up so the Google algorithm/overlords can push their ranking higher - this is a review based on my 90+ minutes of personal interaction with Bob Gramegna. Most reviews are about how knowledgeable and how helpful their point of contact was, and ultimately, it is a transaction between consumer and retail.Where Bob really stood out was he took the time out to know me as a person. We traded stories about our love and passion for photography, shared both family and work stories. And in the middle of getting to know one another, there’s a casual talk about cameras, equipment, gear. Basically, customer service and interaction came first, sales came second. The environment was friendly and welcoming. Not once did I felt a push for a hard sell. If anything, I was dissuaded from a specific purchase because Bob wanted me to experience the quality of a non-flash low light, high ISO image of this camera.And it is a shame I do not shop there more often. I see locals come in and out of the store, with a very “Cheers” vibe - minus the alcohol and Sam. It is a store I will make more effort to get to (almost a 50 minute drive, with traffic) - but I can say it is worth it. If you get a chance, and you’re in the northern NJ area, you should stop in. The place is fantastic.
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November 2023 by Ryan Cassidy
Been coming here for several years. They have a wonderful selection, and very friendly and helpful staff. A great store for any and every kind of photography. They have everything you need. They take a personal approach and will happily assist you. They also have a great selection of used equipment and film cameras!
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October 2023 by Cris Oyola
A little over a month ago, my husband bought me my dream camera, the “Leica” Q2. We searched camera stores in NJ and stumbled across Bergen County Camera who had wonderful reviews. Both Tom and Bob spent a number of hours walking us through the features and how to properly use this street photography camera. We keep coming back, so far we’ve bought a Sigma lens for our son’s Sony camera and a Nikon telephoto lens for my husband’s camera. Because of Bergen County Camera they have reignited our family’s passion for photography. Highly recommended !
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October 2023 by Pam Taylor
Great place! Amazing staff!! I’ve been getting cameras, lenses, equipment, as well as taking classes here for several years. Everyone here is well experienced in the industry and the quality is unmatched.
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September 2023 by Lori Doherty
Bergen County Camera is amazing! Photos from a family reunion were mistakenly deleted from my camera. BCC went out of their way to recover them. Their customer service is outstanding! Thank you Kelly and John for all your help!!!
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September 2023 by jagxke63
BCC has been my camera world since the 80's and to this day Tom, Bob and the entire staff consistently provides stellar customer service no matter what you go in for. The staff is outstanding and each with different specialties to help you with your photography. Sometimes I need inspiration and Tom along with his brother Bob are always there for me as well as every customer!I'm fortunate to live very close and I feel like I'm visiting a good friend when I walk in because somehow the staff remembers everyone's name! Tom and Bob have been so helpful in these last several months as I struggle with my personal camera issues (which by the way are pleasant issue to have) always offering thoughtful advice! Just go there and don't waist time anywhere else!!!
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September 2023 by John Bruehl
Wonderful retailer with amazing knowledge of imaging products. They are specialists with Sony products which.has revolutionized in how we take pictures and videos today ???
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September 2023 by Darlene Desantis
I bought my camera and lens from Bergen County Camera 6 years ago and it is one of the best purchases I've ever made. This week my lens locked up on me so my course of action (after the initial panic) was bring it to BCC. I received excellent customer service from Mr. Tom Gramegna; all of my questions were answered and concerns addressed. I truly felt he genuinely cared about my lens issue, and took the time to explain the estimate and repair process. I'm looking forward to a positive solution/repair to my lens. Give BCC a visit, even if it's just to browse. The staff is very knowledgeable and courteous.
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August 2023 by Cathy F.
My daughter and I went in thinking we needed to buy a new camera before her study abroad trip but thanks to Matt, the problem was diagnosed and resolved in a matter of minutes. The laptop couldn't read photos from the camera but Matt quickly suggested an SD card reader which solved the problem. He was amazing and the cost to get it resolved was reasonable. This is definitely the place to go - no big box store could have solved this problem. Thank you Matt and Bergen County Camera!!!