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October 2023 by Jongseo Y.
I went in without an appointment to see if they could check one of my tires for leakage as it was slowly losing pressure. Not only did they manage to fit me in their tight schedule, they did it for a much better price than what I got from another repair shop and couldn't fit me in their schedule. They found a nail in my tire and fixed it. I would recommend this shop to anyone with tire issues.
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September 2023 by Alex Robayo
Alex, the head service guy, really took car of our tire purchase. They inatalled, balanaced, and aligned it all. They are very honest - the car alignment was spot on and thus didn't need to be adjusted. Couldn't believe the bill was $100 + cheaper than I expected!I highly recommend ETD tires of Westwood!
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August 2023 by christine lee
Save yourselves a trouble and just avoid this place. I first got my tires changed. They said it was all done, and the tire was bubbling- from the soapy water that they were testing. They said it was ready to do, when I pointed out that it was bubbling.They changed the tire very quickly, since it was time for closing.Yesterday, I went into the store to get the alignment done. Alex, the store manager said that rod has to be replaced, because the part is too old and won't move. That was totally fine. However, my wheel lock anti theft locking lug was missing after visiting this place.I had put air into the tire and know a 1000% that I had them all the day before.Alex said, you might have mistaken and didn't notice it.In that case, if I came in with that missing, tech would have noticed it. I wasn't told anything about missing a lug.There is no other explanation that can make sense. If I came in with that missing, which I know I didn't, and they didn't notice, you can't trust the techs here. This is suppose to be a TIRE place and they didn't notice it that it was MISSING?Instead of making excuses, please own up to your mistakes.Alex said, we replace these wheel lock lugs sometimes when we break them.My husband was here on another occasion and they broke ours. They made us PAY FOR THE REPLACEMENT.Save your selves a headache and stress and just AVOID this place
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August 2023 by M C
Alex & the crew at ETD always provide a consistently friendly and quick service. Recently had an issue with a tire losing air. Called on the way to ETD to let them know I was coming, Alex pulled up my account and had me checked in by the time I arrived so I can drop off my keys and get to work. They kept me in the loop with what was wrong and had my car ready to pick up on the way home. Great service, reasonable prices.
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August 2023 by Alyssa Loonam
My first visit here was one year ago (July 2022) to replace all 4 tires on my Jeep Grand Cherokee. The service was good, I was in and out, no complaints. It's the experience I had today, however, that guarantees I will be a lifelong customer here. I came in today for a tire repair... (unfortunately, I am prone to running over nails/screws). I have to admit, I first visited a different tire repair center this morning, as they are a little bit closer to home. I was immediately disappointed when that center told me that they didn't think a repair would work, that I should really buy a new tire, and that it would take 1-2 days for the tire to be ordered/arrive. At that point, I remembered my positive experience with ETD last year, and called to see if they could help me sooner. Not only was ETD able to help me within the hour, but they successfully plugged my tire and saved me from having to purchase a brand new tire today, after purchasing four brand new ones just one year ago. Special thanks to Jason for making sure my tire was repaired, and that the service completed today was truly in my best interest. Jason treated me like family, not just a customer, and for that reason ETD has gained my full trust. Next time I need help, I will be coming here. I recommend anyone else in need do the same... Take it from my experience, you can trust ETD to let you know if it's time for new tires, or if there's an alternative.
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August 2023 by Danielle Devine-Baum
Fantastic. Quick, honest and outstanding customer service. 100% will be going back for all future tire needs. Thank you guys for making my life a lot easier today!
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July 2023 by Diane L.
I had a flat tire.. I thought I would have to replace the tire.. which meant waiting to find the tire or replace all 4.. because of the type of car I have. The techs were able to find the pin hole and fix it. Service and staff are all wonderful and knowledgeable.. I will go back again!!!
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July 2023 by Stacey Price-Munson
The guys there ALWAYS take care of me and never over charge. They work with you and your budget the best they can. Honest & Reliable!
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July 2023 by Johnny Tejada
One of my favorite places to come to. Lately I’ve come to work with Ozzy the last few times and time and again he goes over and beyond to help. Quality service. I’ll recommend everyone here.
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June 2023 by Andrew Fitzpatrick
I feel like you never expect much from a tire place -- somewhat surly desk people trying to get you on rubber that you'll never really need all of. Jason and Alex at ETD in Westwood have been phenomenal and accommodating every time I've stopped in, whether it was swapping rims over or not charging me to break down a rim and tire for me to sell, ignoring the fact that I hadn't purchased from them previously. Stand up guys, stand up place, great service.
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May 2023 by Brianne DeFlora
Amazing place! Great service - I called in the morning to come in later that day to have a flat tire repaired. They were able to take me and the repair was quick and efficient! I will definitely be back with my future car needs!
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April 2023 by ton garcia
went in because my dealership told me that I need new tires asap. Alex took one look at them said that I still had some time and didn't need to have it done right away; he said "honestly is the best policy"I really appreciated that and now I'll definitely take my car back when it comes time to have the tires replaced.
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March 2023 by Nishant Sharma
I walked to get my Cars Oil changed.Extremely helpful they guided and discussed the process.I am very much satisfied with the quick and efficient service .Alex and Jason , Keep it Up
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February 2023 by James Lyons
These guys went above and beyond! Saturday night a valve stem broke and I barely made it to the shop an hour and half after their scheduled closing time. They went completely out of their way and got me back on the road with a temporary fix as I only have one vehicle. Went back first thing Monday morning and they had my car back to normal within an hour and at a fraction of what I would imagine the dealer would have charged! Can't thank these guys enough for providing the customer service that you just don't come across very often in todays world. This place is top notch from the management to the techs. Highly recommend!
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February 2023 by Ray Cho
When it comes to tires and balancing, these guys are the best. They have a Hunter Roadforce balancer, and the guys know what they are doing. I have 33" mud terrains that had been giving me shimmy issues, and others were not able to properly correct it. If you are dealing with balancing issues, give these folks a visit.
