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December 2023 by M S
I've never shopped the brick and mortar location, but I did find a great price on a specific watch I've been looking at for a while on their website. I called to get some details and Mike checked the inventory and gave me all the information I was looking for before I placed my order.Probably less than an hour later I had a nice follow up email from Mike in my inbox including my tracking information.The watch arrived quickly, packed beautifully, and exactly as described. I'll definitely use LaViano for my next watch purchase.
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October 2023 by Josh Yoder
Excellent customer service and amazing watch. Would definitely do business again!
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September 2023 by C
I walked in with a pair of vintage Chanel earrings with a detached back & Jeanie so graciously fixed them for me. At no charge! She was so sweet too!I’d highly recommend laviano for all your jewelry/watch care needs
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August 2023 by Asim S
I recently bought my first Grand Seiko here at Laviano Jewelers in Westwood, NJ. I was more than impressed with the service. Mike is the man, he was exceptional and very helpful in obtaining the watch I wanted and working out a great deal. I highly recommend shopping here!
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May 2023 by Andrew Baginski
I had a fantastic experience working with LaViano Jewelers to choose the perfect engagement ring for my fiancée. Jeff was both knowledgeable and personable, making recommendations based upon his vast experience and taking the time to explain those recommendations/modifications to my original thoughts for the ring in a way that left me feeling comfortable and confident in the final design. The finished product was even better than I had imagined. My fiancée is thrilled with the ring, often admiring it with a smile from ear to ear. I cannot recommend LaViano Jewelers enough!
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April 2023 by Steven Poser
I recently purchased a Grand Seiko watch at LaViano Jewelers. Mike, the salesman was fantastic. He put up with my stories about watches, and our discussions on the relationships between Authorized Dealers (ADs) and the brands they represent. I can tell you that Mike and Chris are absolutely fantastic. Unlike many ADs, they are happy to help their customers and treat them right. LaViano has a store in Westwood, NJ and Warwick, NY. Go local and consider them for your online watch purpose. You will be well taken care of.
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April 2023 by Steven P.
I recently purchased a Grand Seiko watch at LaViano Jewelers. Mike, the salesman was fantastic. He put up with my stories about watches, and our discussions on the relationships between Authorized Dealers (ADs) and the brands they represent. I can tell you that Mike and Chris are absolutely fantastic. Unlike many ADs, they are happy to help their customers and treat them right. LaViano has a store in Westwood, NJ and Warwick, NY. Go local and consider them for your online watch purpose. You will be well taken care of.
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March 2023 by Matthew de Jonge
A family friend recommended Jeff LaViano so I went there to buy my (now) fiancé an engagement ring. Jeff and his team did a terrific job. My fiancé and I couldn’t be happier with the ring. He was communicative and easy to work with. I never felt rushed or pushed. LaViano’s is worth the drive from NYC. I’ll be back. Highly recommend.
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January 2023 by Ryan Karchner
Been to both locations, recently purchased earrings and a ring for my wife in Westwood, and I'm having another ring altered. Incredibly helpful, quick turnarounds, reasonably priced, very knowledgable. Excellent selection of watches as well.
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November 2022 by Stefanie Ashton
Our family has always come to LaViano for all of our watch and jewellery repairs, and are always made to feel so welcome. Recently we had a bigger project, where Jeff re-set (and re-designed) my engagement ring, and it came out absolutely beautifully. So thrilled with the result!
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September 2022 by Michele Clement
I live in California and bought a pair of earrings online. The earrings are absolutely beautiful. This store's commitment to excellence both in service and presentation exceeded all of my expectations. It is refreshing to know that quality still exists in the world and LaViano Jewelers is dedicated to preserving it.
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July 2022 by Michael O
This Jeweler takes care of their customers and ensures they are satisfied. Extremely impressed with their attention to detail, the way they communicate with the customer, and willingness to help after the sale. Highly recommend!!
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June 2022 by M Martocci
What a wonderful wonderful at LaViano jewelers in Westwood. My fiancé picked out a stunning engagement ring for me with the help of Bert at LaViano. He's so knowledgeable, and helpful. It was such a great experience we went back together today to pick out wedding bands. Everything I heard was true. Bert really took the time to understand what we were looking for and ultimately found it. Couldn't be happier.
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May 2022 by Caroline Sinno
The only Jeweler I will trust with my emerald-cut engagement ring is Jeff LaViano. My husband Neal and I had just finished lunch and my center diamond literally fell out inside our car into my lap last weekend, so we raced over to LaViano Jewelers to get it repaired and into his good hands immediately.Jeff was extremely polite, welcoming and greeted us with a huge smile. He even showed us the ring under a microscope and said the prong head needed full replacement and confidently assured us that the ring would be ready in just (3) business days! He personally emailed with me and called me by 12 noon on the third business day and had it ready on his desk when we returned so he could personally chat with us when we came back yesterday.Since the ring was purchased [elsewhere] back in 2009, Jeff proactively offered to provide a brand new appraisal (based on our original GIA paperwork from the previous Jeweler) for insurance purposes. Thank goodness we did that, since it turns out it gained nearly $4K in value since it was originally purchased, which made us feel great! Now we can update our insurance paperwork properly this week, too!There is no wonder why LaViano Jewelers has been in business since 1945. We are both really pleased with the service we received - the engagement ring looks brand new and my husband is over-the-moon happy that we got it fixed so fast!Thank you for everything, Jeff! We really appreciate your time, attention to detail and for being so nice to us! We will be recommending your services to everyone we know:-).
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May 2022 by Caroline K.
The only Jeweler I will trust with my emerald-cut engagement ring is Jeff LaViano. My husband Neal and I had just finished lunch and my center diamond literally fell out inside our car into my lap last weekend, so we raced over to LaViano Jewelers to get it repaired and into his good hands immediately. Jeff was extremely polite, welcoming and greeted us with a huge smile. He even showed us the ring under a microscope and said the prong head needed full replacement and confidently assured us that the ring would be ready in just (3) business days! He personally emailed with me and called me by 12 noon on the third business day and had it ready on his desk when we returned so he could personally chat with us when we came back yesterday. Since the ring was purchased [elsewhere] back in 2009, Jeff proactively offered to provide a brand new appraisal (based on our original GIA paperwork from the previous Jeweler) for insurance purposes. Thank goodness we did that, since it turns out it gained nearly $4K in value since it was originally purchased, which made us feel great! Now we can update our insurance paperwork properly this week, too! There is no wonder why LaViano Jewelers has been in business since 1945. We are both really pleased with the service we received - the engagement ring looks brand new and my husband is over-the-moon happy that we got it fixed so fast! Thank you for everything, Jeff! We really appreciate your time, attention to detail and for being so nice to us! We will be recommending your services to everyone we know:-).
