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February 2024 by Tiffany Pero
Never posted a review in my life. I usually visit another Starbucks bc they are open later and I come in to study so I’m in the store for hours. The service is minimal and impersonal regardless of my frequent visits. Today I came to Westwood and the employees were exponentially happier, attentive with excellent customer service. Specifically Rupak. He was friendly to every customer, held the door for a customer carrying a large order, patiently reviewed products to another with many questions regarding different coffees. I felt like I was sitting in a privately owned establishment. So rare and so very appreciated.
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December 2023 by Ryan Cooper
Was handed a coffee where the lid was not on right and the top edge of the cup was bent. When I accepted the coffee and was going to place it in my cup holder, the cup bent, the lid fell off and the coffee spilled all over myself and my newly detailed interior. Not the way to start a day especially on the way to an appointment. Now $$ for coffee and detailing.
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November 2023 by E Beast
Drinks are always inconsistent. One time I decided to say something and I got the biggest attitude. Also the female employees are very rude and not hospitable at all. You walk in there as a customer and never get treated or a friendly hello. Also they work so slow!
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November 2023 by Anna -
never had a starbucks be so slow in my life took over ten minutes to get an iced
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October 2023 by Kree J.
Starbucks @Westwood Reduced-Fat Turkey Bacon & Cage Free Egg White Sandwich, buttery croissants, mango dragonfruit lemonade refresher. Haven't been here in a while the service and atmosphere has changed slightly. Very busy with the local middle schoolers and high school students.
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October 2023 by Kim Constantino
The staff is very friendly. They always make my lattes the way I love them. I go there so often that they refer to me by my name and that makes me feel very welcomed. I highly recommend this Starbucks location.
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September 2023 by Stefan Walz
Too loud inside, space is large but cramped; odd.
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September 2023 by Alex
Staff there is very friendly and helpful. They’re very fast with mobile orders which makes it easy for me to pop in and grab my drink. They never make the orders wrong and every time my drink taste consistently the
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September 2023 by Melody B.
Freakin' terrible!When I walked in I was 1 of 2 in line.2 people already sitting. I placed my order and waited 30 minutes before I had to leave for a meeting and still no lemonade.I asked the guy making them if he saw my cup after I was waiting 20 minutes.He said, YES! Right there.I waited 10 more minutes until I literally had to run out without the drink.No time to get reimbursed.How about we service the people who actually ordered in the store before the 50,000 online orders????4 people working....and I lost a 7.00 tea that included a tip.People don't matter. It's such bullshit.
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August 2023 by I8468VEedwardm
I had your pumpkin spice latte. Very good job today in Westwood. Very long line but that wasn't worth the wait. I like your Starbucks pumpkin spice latte today. It was better than I ever had in your chain in Westwood. Very good help. I know the very busy but they did a great job today. I have not my waiting for my hot coffee Starbucks
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August 2023 by JJ C
Your typical Starbucks clean place. Wish things moved faster but it is what it is.
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July 2023 by Scarlet F.
Great drinks! The only thing I have to complain about is how much they cost. The price is very high I would rather get thing at Dunkin for this price! But employees at the place are very nice.
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June 2023 by John
Always a great place for a coffee and a break
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June 2023 by tosomt
One of the best Starbucks in NNJ. Great location and friendly staff. Parking can be a little tricky at times.
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June 2023 by Nuria Lambert
Don’t understand getting order 2 x wrong. Asked for hot latte and gave me iced ! Two times ordered thru Unger eats then call store to ask why the keep sending me iced coffee and rude person said nothing she can do. Hire people that want to work and have better manners !!! Westwood Starbucks has incompetent
