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October 2023 by Sally San
Westwood pool team do exceptional job. are very efficient, accommodating and helpful.from the store staff to techs and Ozzi, love them.Services: Inground pool installation
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October 2023 by Marianne Maloney
Can’t say enough about Mauricio and his skills and knowledge about pool care - opening and closing… can’t wait til the second week in May 2024. Westwood Pool thanks for great customer service!Services: Above ground pool installation
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September 2023 by Denise Simmons
Everyone from the office staff to the field people are just awesome. They get the job done and are very thorough, professional, kind and courteous. We never have any problems and are very happy with the services they provide.
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August 2023 by jcandycr01
Andrew was so helpful and patient with us since we are new pool owners! Loved our service!
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August 2023 by Alvin Schuster
I ordered a swimming pool cover with a 15 year warranty.The cover did not last more then a second season.Poor construction and company not only does not stand by warranty but I do not even get a return call or email to honor the warranty.Stay far away from this company.They do not stand behind their warranties
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June 2023 by Shmuel dovid Uhlman
Has pretty much any pool supplies. And also excellent customer service the workers are really nice and really helpful.
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June 2023 by Mauro Briceno
Friendly staff; they came in and they opened my Pool. The Guys were really friendly. And the staff over the phone are also very friendly. I know nothing about pools and everyone was so willing to help and answer any d*** question I had. Thank you all ??
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June 2023 by Michael Amendola
I think the best pool place in Bergen County. I drive 25 minutes just to have my water tested every other week. You never leave there with dropping a lot of money. All the other companies you leave spending over $200 and your pool looks worse after a few days. Since I have been going here for over 15 years my pool is always crystal clear. Well with the drive. Ozzie is point along with his staff.
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June 2023 by Randie Vladimer
“We just received our Modway Aura Set and we could not be happier with the quality of the furniture. Delivering to us in Edison was not an issue and the price was more than fair!Thank you to Elyse for her online help and follow up procedures! I highly recommend Westwood Pool Company for all of your outdoor patio furniture needs!
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May 2023 by Raymond Albano
Mt Everest has been great for ski season supplies andlve easily spent over $10K there over the past fewyears. However, this year we made what wassurprisingly an unfortunate decision to use them forour pool opening based on our experiences with themin the winter (and the fact that we've gone to them forall our pool chemicals, robot vacuum, net.. everything)We paid $550 - which is $100 more than our prior poolcompany and all they did was take off the cover, dumpin chemicals and test the filter, The pool was leftcompletely filthy and will now require us to pay evenmore money to actually open the pool officially. Whenspeaking with them, instead of finding a way toaccomodate a 10 year+ client who spends a fortunethere, they instead got defensive citing the number ofyears of experience their pool tech guy has (whocares) and the fact that they have "repeat customersThey even tried to infer/imply that the fact we changedpool companies might be a reflection on us. Just wowI rarely write these reviews but given the motivationtoday felt obligated to do so. Not only are wefrustrated and angry with the service, but they've nowlost a long time customer who generated significantrevenue for them..and they could care lessOnly giving one star because you can't give zero.Hopefully this helps warn others as to how they treatcustomers and what to expect if you are consideringtheir services
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August 2022 by Kathleen Hanna
I highly recommend Westwood Pools for their spas, pools, chemicals, floats and furniture. They are always so accommodating and kind and they are very knowledgeable about the products they sell.
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July 2022 by Michael B.
Awful service. Unclean and dirty. Also drove like lunatics thru the neighborhood. Wouldn't recommend to anyone. Lots of better pool companies in the area
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June 2022 by Sandy Stones
Just purchased a gorgeous sectional set AND outdoor dining table from here and we couldn’t be happier! Be sure to ask for Elyse when you’re there! She is truly the best of the best and will not only help you find what’s right for you and your personal needs, but she never makes you feel pressured or like she’s pushing you to buy! They have a wonderful selection for reasonable prices and also offer FREE delivery and assembly. We will definitely be going there again for all our outdoor furniture needs!
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June 2022 by Virginia T.
I don't know where the negative reviews come from because we dealt with Richie and he was wonderful! He provided quotes, prompt responses via text and phone and when we finally came Into the showroom to discuss our interests, he provided all and more!! Yea if you go in and don't have an appointment he may be busy with others, however, it's a busy season and one of the best Pool Places the area according to referrals. He was absolutely excellent and did the work as soon as the pool was delivered! We purchased the admiral Pool with deck and are very happy with it!!
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October 2021 by Lindsay Rosenberg
Absolutely lovely store, great help from Elyse to get us beautiful patio furniture at a great price and quick delivery.