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February 2024 by Greatest One
Last week, I had an experience at Jersey Mike's that left me completely appalled and disgusted. I visited the Whippany store, expecting the usual high standards they advertise. However, what I witnessed has sworn me off their sandwiches forever.As my sandwich was being prepared, a significant amount of meat accidentally fell onto the floor. Floors in public places, especially where food is handled, are breeding grounds for countless bacteria and germs. To my utter shock and disbelief, the employee, without a moment's hesitation, picked the meat off the floor, inspected it as if looking for visible dirt, and then placed it right back into my sandwich. This blatant disregard for basic food safety and hygiene was horrifying.I immediately confronted the staff about this unacceptable behavior, expecting an apology or at least some acknowledgment of the mistake. Instead, I was met with dismissive attitudes and excuses, suggesting this wasn't a big deal. The lack of concern for customer health and safety was astounding.This incident isn't just about a piece of meat falling on the floor; it's about the complete disregard for the health and wellbeing of customers. It's about a culture that allows for shortcuts and negligence, even at the cost of someone's health.I can't, in good conscience, recommend Jersey Mike's to anyone after witnessing such a gross mishandling of food. There are plenty of other sandwich shops that prioritize customer safety and maintain strict hygiene standards. Do yourself a favor and choose a place that respects you and your health.
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January 2024 by Joseph Genco
Vegetarian options: There are a few vegetarian sandwiches
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November 2023 by Mathew W.
There was this employee on the grill last sunday who cooked up the best cheesesteak I ever had in my entire life. I believe that he is one of the best workers i have ever seen at Jersey Mikes. I felt appreciated. Thank you Jersey Mikes
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October 2023 by eric yost
They say they’re open until 9:00 but if you get there any later than 8:40. They say they’re closed and they put everything away. If you say you’re open till 9:00 shouldn’t that mean you’re ready to serve customers until nine? Just my personal thoughts. Food is great thou.
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October 2023 by PAT C.
Besides serving Jersey Mike's excellent subs, the Whippany store is always neat, clean and inviting...and there's always a smile. Just a great experience. Every time.
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August 2023 by Joe Zanni
It's ok, but definitely not a big sub nor a lot of meat on it.. if it's the only option for me then ok but I'd rather get a sub from a local deli
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August 2023 by Nicole Justice
THESE EMPLOYEES WERE ALL MISERABLE!!!!NOT ONE OF THEM EVEN GREETED ME OR ANYONE ELSE IN LINE !!!! CUSTOMER SERVICE OBVIOUSLY ISNT A TOP PRIORITY FOR THIS LOCATION I ORDERED TWO ITALIAN SUBS (GIANT) WITH EXTRA MEAT THE BOTHERED GENTLEMAN SLICING THE COLD CUTS SAID YEAH SURE I SAID BUT YOU ARENT PUTTING THE EXTRA THAT IM BEING CHARGED FOR. HE REPLIED "YEAH IT IS!" SO $50 LATER FOR 2 SANDWICHES NOT WHAT I WANTED AND IF YOU ARE GOING TO SCREW THE CUSTOMER OVER AT LEAST SAY WELCOME TO JERSEY MIKES WHAT CAN I GET FOR YOU, AND HOW ABOUT A THANK YOU HAVE A NICE DAY . I SUPPOSE TGATS TOO MUCH TO ASK FOR FROM THESE FOUR EMPLOYEES .THE OPTION FOR ZERO STARS ACROSS THE BOARD SHOULD BE AVAILABLE!!!!!P.S THIS ******* BREAD IS OLD, DRY AND STALE !!!!!YUCK!!!!!!!
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July 2023 by Michael Cukrow
While the subs are excellent they don’t always label them. This caused me a lot of stress today trying to figure out which one was on a gluten free bun. I ordered two very similar subs. One on regular bread and one on gluten free. When on a long drive this is can be a little a scary as I get a bad reaction when I eat wheat. Luckily my wife was able to examine both to figure out which was which.
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July 2023 by Ethan R.
One of the employees dropped the meat on the floor and still put it on the sandwich. Luckily I said something and stopped them from serving it. Also the workers and managers are extremely rude. One of the employees tried kicking me out because I called out a another employee for trying to serve meat that was on the floor.
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April 2023 by Rylee D
Very welcoming, friendly, and accommodating to specific requests
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April 2023 by Robert Vnencak
Excellent service and food, I mistakenly ordered the wrong sandwich and they made me the one I wanted. Very nice
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March 2023 by Grace W.
So glad Jersey Mikes is offering vegetarian options! Love this location, absolutely delicious.
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February 2023 by Stanley Moy
Any go wrong with jersey mikes. They’re always consistent. Bread is strong enough to hold up all the ingredients and is still soft. Staff is super friendly. Got in and out within 5 minutes. Will definitely be back since it’s not too far from the office.
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January 2023 by Silvia Payne
Clean friendly and great subs!!
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January 2023 by Robert Carr
Out shopping. Went to the one in East Hanover and was told they ran out of bread. Ok. Knew this one was down the road. Glad we stopped. It was close to closing time and I wanted a cheese steak but didn't want to make the staff dirty the flat top. They insisted I order one. "This is my job, and I am happy to make you happy". They didn't rush us, or make us feel unwelcome. Well done Jersey Mike's!!