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January 2026 by Carol VanLiew
Professor Gatsby's has always been on time and very friendly. They explain everything that they will do and then review it with you.
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January 2026 by Stephen Gerace
John was fantastic, very personable guy and knowledgeable. Would highly recommend requesting John
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January 2026 by Ankit Patel
John was great! Looked at both of my furnaces and identified items for me and walked thru all details and what would be necessary to fix.
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January 2026 by A Puttaswamy
Zach was efficient, friendly and answered all my questions.
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January 2026 by Joe DiMento
Quick response. Staff was great with Alisa scheduling and John servicing my heater. Highly recommend!
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September 2024 by Alysha Chambers
They are always so nice and knowledgeable. And they are super affordable. Definitely recommend!
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September 2024 by Julie McDonald
Joe C was pleasant, professional, and knowledgeable. He was able to answer our questions and a pleasure to work with.
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September 2024 by steven godfrey
The guy showed up and he was nice and professional until I got my price. To replace 2 feet of copper pipe and a valve to a sink they wanted $1400 if you don't want the job just tell the customer, don't rip people off!
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September 2024 by Madeline Taylor Foster
Anthony was extremely helpful and patient during the process. He explained everything in detail and put us at ease. He was friendly , easy to work with and helped through the process. Much appreciated:)
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September 2024 by Sharyn Johnson
Used for both of my properties. They were excellent. Price reasonable. Tech Joe A++ used for AC and Heater maintenance.
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September 2024 by Pamela Wentz
Well organized, efficient and respectful. Helpful plan for the biannual heating/cooling maintenance
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September 2024 by Grace Zuccarello
2 gentlemen showed up to take a look at our water pressure and well pump. Unfortunately they were not able to preform any tests because the previous plumber had left shoddy work, and they didn’t want to risk it. They suggested a few names for us to call. Their fee ($157, I think) was not cheap to pay, but at least they were honest and didn’t cause us bigger issues.
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August 2024 by Steven Mays
My existing system had a failure. I called Gatsby, and they sent a technician to diagnose the issue. Unfortunately the parts were unavailable and backordered 3 months. I verified this myself by hunting down the parts and not being able to find them anywhere. After discussions with the service manager Fury, I asked to get a quote on a new system. I received quotes from other companies as well, to ensure I was getting a fair price.
The salesman Steve gave me a quote that was a few thousand less then the competition, and after researching the Amana line of products I decided to go with Gatsby for a new system. Steve then went above and beyond by going back to the main office to get AC units so that my family would be comfortable until the new system could be installed. This was 5:30PM on a Friday - superb customer service.
Kyle and his crew started at 7:30 and finished at 7:30. It was a long day. At the end, Kyle walked me through everything explained everything they did thoroughly. The technicians were clean and treated my home with care, and went above and beyond replacing a valve that supplied my humidifier. It is now day 2 with the new system and it is humming along. It's super quiet. After the install I texted Steve the salesman a few questions and received answers back promptly.
I did a lot of research on the system and the Amana S Series with a heat pump is the real deal. It replaced my carrier infinity system and it is much quieter, performs at least as well, and was several thousand dollars less. Along with top notch customer service, clean install, 10 year parts and labor warranty - I really feel Gatsby went above and beyond in every way possible.
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August 2024 by Edward Knowles
Always send great and personable professionals to our home. Thanks again for another good experience. Thanks Joe!
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August 2024 by Bill Britton
Dominic and James were polite, professional, and honest! I have an older HVAC system and was used to HVAC repair services only pitching replacement options rather than repair. Dominic and James took a look and were able to identify the issue and make the necessary repairs. They even stayed for a few extra minutes to make sure there were no issues before leaving. Can't thank them both enough for their attention to detail!
