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January 2024 by Sean Fannon
Jonathan was very quick to respond to my initial inquiry and came out a day later. Very helpful and enjoyable to work with. Reasonably priced services, and he even checks in after the job is done to see how everything is going and to offer additional tips and help. Great experience all around.
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January 2024 by Alice Weiss
Jonathan and Theresa came out to install a new receiver for our home theater. He first came out to give me a free estimate which was so much better than dealing with Best Buy where I bought the receiver. He is honest, a pleasure to work with and was able to install it in a quick timeframe after the estimate. He made sure every component was working and the surround sound connected properly before leaving. I would hire him again if we ever need anything else replaced or upgraded.
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December 2023 by tokunbo ajala
I bought a Samsung 65 inch Tv, Jonathan was very professional with all he did in installing the tv and the soundbar. Will definitely be recommending him to my friends and family.
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October 2023 by Dark Horse Properties LLC
Stay away from this guy. He is a thief. He will lie to your face with a smile. Most of his reviews are from family and friends. He asked me to leave a review before sticking me. I spoke with the Burlington County Prosecutors Office and they are working on an indictment. The more that come out as victim, the better of a chance he will be found guilty. What you’re doing Jon is criminal and you will get free room and board from the State.Jonathan came out and said I had a short and needed a new internet wire. Came out a second time with internet wire and said I didn’t need it. Charged me an additional $85 . I called the next day and said the wire he said had a short wasn’t changed and the tv was still going out. He said I will be there tomorrow at 10 am. Never showed. Won’t return my calls nor will he return what I paid. The issue still isn’t fixed. Stay away. Not sure why he never returned . He didn’t fix anything.
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August 2023 by Bob Murakami
Jonathan Dale from Jscole Sound stole my $1000 deposit on a Home Theater Projector he was suppose to purchase and install. After many promises of delivering and many no shows I took him to court twice. First time he never showed up and I won the case.The second hearing was a video conference with the judge which he admitted that he owed me the money. Since the video conference twice he promised me to pay me and he has not. That was two months ago. I am filing for payment thru The Burlington County Court House. I just want to warn everyone not to do business with Jonathan Dale and Jacole Sound. This has never happened to me. I am very disappointed in Jonathan. I trusted him and he seemed like an honest and nice man.Shame on him.Bob Moorestown
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July 2023 by Client Support
Johnathan and his crew did such an amazing job for me today. The installed my two tv’s and surround system in my new apartment. His work is seamless and he came prepared with his tools and brought his own nails to mount my TV. He even hung some mirrors and measured every items he installed. He’s a perfectionist and I’m happy he was a recommendation from a friend. Calling him again next week to install a few more things for me. I definitely recommend him and he’s knows what he’s doing. Thank you again for making my new home perfect.
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June 2023 by Zephra Greene-Jackson
Jacole sound was great !! It took him less than 30 mins. He was extremely professional and fast, and he knew exactly what he was doing so I could tell this wasn’t his first rodeo ! I trust him to mount my future TV’s. Thank you so much guys I love it !!!Okay so update: I called him to come mount a second TV for me, so we both were on the same page and he was gonna bring the TV and mount it for me, so all of a sudden he starts ignoring me for days !! when I finally got in contact with him he says he got into a car accident which I knew was a LIE ! Because I texted him from another number and he answered that number immediately!! So here’s my confusion Jonathan, you won’t respond to a paying customer who left you 5 starts but you’ll respond to a random text free number ? And from what I was reading other people have said the same thing !! He lied and told someone else in the reviews that his daughter got into a car accident (I guess that’s the lie he uses when he gets caught avoiding people) he mounts tv’s fast and does his job well but he lies, and he avoids people for whatever reason and has horrible communication skills.
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June 2023 by David Page
Jonathan was fantastic. Knows what he's doing. Fixed a problem we had and did a beautiful installation at a very fair price. I could not recommend him more highly!
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May 2023 by Gerard Callan
A complete fraud! I paid Jonathan $4800 for hardware. He failed to deliver and after hounding him for months for a refund he has continued to give me the runaround. He has paid me some back in installments and then has gone silent and refuses to answer the phone or respond to texts. He still owes me over $1000. Been dealing with him for a year now. He's completely unreliable, a liar and a fraud. The business address he has listed is a residential location to avoid scammed customers. Read further reviews and you'll see I'm not the only one with this experience.
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May 2023 by William Maggio
Jonathan was fantastic! Booking and keeping the appointment was easy. We had to modify the initial time, and the communication for this was straight forward. At the house, he was efficient, knowledgable and most of all patient in explaining a complicated entertainment set up. We plan on being regular customers.
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May 2023 by Jason A. Davis
Jonathan and his team remodeled an old home theater for us. Every other company that came to the house quoted us $40,000, $60,000, etc. Jacole beat everyone by 50%He used equipment that was still functioning and honest with us about what we needed to purchased and what we could keep.The job was completed quickly and the communication was excellent.I definitely recommend Jacole Sound.
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May 2023 by Shelley P.
This guy is a joke to say the least. He took down my original review because he knows he's a petty thief pretending to be apologetic and said he would refund my money only to disappear again. Thank god for the screenshots below!
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February 2023 by Anna rappoport
We booked a last minute appointment with Jonathan, and he did an amazing and quick job! We would definitely use him again for future projects!
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December 2022 by Lisa Frazar
Jonathan responded to us right away and fixed our long term issue within an hour. We are thrilled with his work and professionalism, my only regret is that I did not call him sooner! Thank you for getting us up and running. He also explains everything in simple terms which I appreciate from an AV crew.
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December 2022 by Shellz P
Found Jonathan Dale on Bark. He was late to the first TV install appt that my husband and I had set up because he said he and his daughter were in a car accident. He came by and installed 1 TV timely and was paid. I contacted him again to mount 2 other TVs (within a month) and unfortunately one of the TVs was damaged when Jonathan unboxed it. Because I valued his time and the effort that he put forth (and took him for a good human), I paid him for both TVs (even though he only installed 1)but we agreed he would come back when the new one arrives. Well he’s now MIA although he told me that “he’s on his way” never bothered to show up. I’ve called and texted him and no response. I had someone else call from another # and he answered then, so I know he’s avoiding me. I purposely try to do business with BLACK OWNED companies but this one was not worth it at all. If he’s a good and standup guy he would return my money the same way he got it. Here’s a pic of how he left it.
