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March 2024 by Fabrizzio Chevez
Never order from this pizza place again I send feedback and call to the store never pick the phones I order the works pizza and they send me a cheap ham pizza I pay for something better and they send me whatever they want I unsubscribe of everything of this company they have the worst customer service support since that day I never get any answers what’s going on to the ones read this please don’t order no more to this company the order are not accurate I send my complaint but never get contacted by the franchise I give 0 stars I try to contact the store but no one answer the phone
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February 2024 by Pamela Everett-Alvarado
The worst pizza
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February 2024 by Cynthia Stephens
I ordered the new garlic stuffed crust pizza and 2 orders of wings and I highly regretted it. By far the driest pizza I’ve ever consumed. I paid extra for an extra topping and though it was a garlic inspired pizza, the toppings were scarce and the garlic was non existent. What’s even more disappointing is the fact I paid market value for the pizza. The pizza was about $17. I also ordered wings in which they were soft and marginally covered in sauce, when I very specifically asked for well done and of course wrong dipping sauce delivered, for both orders. It’s kind of unfortunate considering it was a $5 delivery fee and I tipped which means I paid extra to not get what I actually ordered and the quality to be sub par.
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February 2024 by MICHAEL HOYLE
Ordered $50 in food 10 February delivery thru Door Dash. This only addresses the food delivery was outstandingLarge thin crust pizza ordered with mushroom. These clowns sent out a doughy soft conglomeration of tasteless pizza that barely had any sauce and you needed a magnifying glass to locate any mushrooms.When you contact the store all they say is “you have to take it up with Door Dash not us “ when Door dash didn’t make the pizza.Please do not give this establishment your money. It’s not worth it.
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February 2024 by Michael Thompson
If you pay with a card, make sure you get a receipt and double check it because the employees here are crooks and will add extra charges and tips after you leave.
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January 2024 by Greg Garey
Tried the cheesy crusted item on tv..ok but not as good as I thought it would be.
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January 2024 by Darrel Dearth
People here have no idea how to make pizza. Order Hawaiian got 4 meat. The 3 stooges work here.
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January 2024 by Carrissa Valdez
They’re always forgetting something! Takes forever to get a person on the phone. Uses DoorDash to deliver pizza. Sub-par customer service.
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January 2024 by Misty Mckenna
By far worst experience ever! All my items were incorrect and I call took over 20 minutes for them to answer. And I'm told we didn't have that item or ingredients. And wouldn't give me any money back. Gave me jalapeño instead of chicken parm. Mind you they were for my toddler ?♀️?♀️?♀️?♀️
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December 2023 by Amos A.
ordered two pizzas from papa John's, one pizza was deleted from order because they were out of the ingredients we requested ( but they offered an item as a substitute that we do not care for) no apologies, no explanation they just deleted that part of our order.
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December 2023 by Donna Amos
Papa paring is an online order only. It is very difficult to order it. The text said the order was ready and it wasn't this was the he worst
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December 2023 by Yas Bouba
Worst company ever. Ordered online, wanted to pay with my card and the person over the phone telling me my card was rejected so i ended up paying cash; just to find out hours later that my card had been charged. I paid twice my order and still not being reimbursed.
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December 2023 by Kim F.
We were craving nostalgia and the garlic dipping sauce, so we decided to order some Papa Johns. This was our go to in college years ago. It has a special place in our heart...lol. we ordered online and it was ready exactly when promised. We ordered half plain and half mushrooms and peppers. The store was not the cleanest store I have seen. We came home and tore right into the pizza. Nothing had changed from 20 years ago when we would get it. It still had the puffy type crust and while it looks like more cheese than sauce, it still has a lot of sauce feel when eating it. The peppers and mushrooms looked decent (I only had the plain side). The mushrooms didn't look like they came out of a can so that is a bonus. But what really makes a Papa Johns pizza is the garlic dipping sauce.
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October 2023 by Takiesha Daniels
I never received an order that was placed online. The tracker continued to indicate that my order was being prepared. It, eventually, indicated that my order was on it's way. It never showed up. I waited a total of 2 hours, from the time my order was placed, for the tracker to, finally, indicate that my order was canceled. They still proceeded to charge my card. I never received any communication from the store besides a text message stating that my order was taking longer than usual.
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October 2023 by Ashley Allen
Horrible customer service. Ordered online and received an alert that are food was delivered when it wasn’t . My mother and I called the store numerous times to the point where I had to go in person. I asked for the manager and the guy response was “how can I help you” (said this three times when I asked him if he was the manager) he finally said “no” he wasn’t. I told him the situation and he said it was delivered I said no it was not and he called the driver, come to find out parts of my order were sitting in front of him except the pizza. I asked for a refund and he said “you people always want something for free”. A gentleman in there told him not to talk to me that way and his attitude changed real quick. Do not order from here since the wannabe manager threw the insult to me as “ you people”
