Rite Aid is a well-known drug store chain that offers a variety of services including pharmacy, health and wellness products, and photo printing. Customers appreciate the clean, organized stores that are usually not crowded, making for a peaceful shopping experience. The staff are often described as friendly, respectful, and caring, with some employees going out of their way to be helpful. Many customers feel confident in the pharmacy services, though there are occasional concerns about wait times and billing issues. Some reviews mention problems such as being charged incorrectly or difficulty getting questions answered over the phone, with a few reports of unprofessional behavior from staff. Overall, Rite Aid is seen as a place that strives to meet community health needs, providing good products and services with a friendly atmosphere, encouraging customers not just to get healthy but to thrive.