Family Dollar is a place to shop for all essential groceries and household items. It is well organized, clean, and well stocked with tons of options and item diversity. Prices are lower than in supermarkets and are decent. The staff is generally very friendly, helpful, kind, caring, thoughtful, and good hearted. Many employees are noted for being pleasant, efficient, and going above and beyond to help, making a big difference for customers. However, there are also reports of extremely rude service and horrible customer service from some staff, with complaints about attitudes and long checkout times. The store's reliability can vary, as it may sometimes be closed due to technical issues.