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June 2023 by Dennis Prehn
Always friendly here. I always go on off hours and off days. I have never had a problem. I guess most people complain about waiting are those who go on Thursday or Friday when everyone is cashing their paycheck.
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December 2022 by Becky Fitzpatrick
The last 2 times I've used this bank, it's taken over an hour to meet with someone, and three hours in the office without any solutions offered.Both times the tellers said I had to meet with the banker, and both visits the banker just called the online banking number, which I had already done. The staff could not offer any support for my account issues or the mobile app issues. They claimed the account issue I had was with with my other banking institution, but when I visited their office it only took 15 minutes to find out it was an issue with PNC Bank.I've decided to move banks to another institution because of the lack of support at my local branch.
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December 2021 by Shari Hart
This place is horrible pnc bank is horrible they charged me a 36 overdraft fee when I had a free overdraft till December 20th so they shouldn't have charged me never was on my online bank and I looked and never said I was over draft never even showed me the overdraft fee I called somebody who's supposed to call me nobody still hasn't called me and it's been 4 days this is ridiculous I'm about to switch banks PNC is not to be trusted. The lady I spoke with was so rude didn't help me at all I am switching to another bank. PNC BANK STINKS!!!!
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November 2021 by Hina Ahuja
Worst bank ever horrible customer service, they will take ur money but won’t let u withdraw ur own money because u don’t have ur primary id on u ridiculous
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April 2021 by Nj81
The customer service at this branch is excellent. Sahil and staff helped with an issue and made it easy for me.I stopped banking with PNC over a year ago but would bank with this branch because of Sahils customer service
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March 2021 by Not Me
Had nothing but issues at this bank. From not closing cards we requested closed to removing me off my account on accident to many fraudulent activity not taken care of...
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February 2021 by Ghada Saleh
Wish I could give them no star! They screwed up my request to be added to my mother's account and their response is "we are sorry but we have to wait for your mom to come back.." Even though it was their mistake and we came in specifically because my mom was travelling. Absolutely horrible! WOULD NOT RECOMMEND THIS BRANCH AT ALL! MAKE SURE YOU RECORD EVEYTHING IN WRITING BECAUSE THEY ARE INCOMPETENT.
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February 2021 by Taqualla Lowman
They change the policy at will. They completely disregard there customers and the inconvenience their at will policy causes
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January 2021 by Natalie S.
I feel that this bank was not very helpful or understanding of the fact that our small business was not doing well due to Covid cancelling every mobile food vendor event . We had 3 over draft fees that made us go negative and when I called the bank they told me to just come in and pay the balance and they will reimburse us. That did not happen and when we went to pay it they closed our account which the person did not tell us would happen and now we lost more money that we already had to scrap together to make ends meet. They should have a better Covid relief program because we tried to avoid this situation in the beginning of the pandemic and there was no sympathy with these fees. First and last time I choose PNC.
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December 2020 by G
The customer service at this branch is excellent. Sahil and staff helped with an issue and made it easy for me.I stopped banking with PNC over a year ago but would bank with this branch because of Sahils customer service
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November 2020 by Ernani Rocha
I did an appointment to open a business account and at the scheduled time I was there. Mr. Daniel did not take the time to see me. He just gets my document from a guy in the main entrance and after 1 minute or less this guy come back and said to me that my account could not be opened. He did not explain anything about what I needed to do, only sent a message from the internshiper
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October 2020 by Will Orbach
I made an appointment to get some time sensitive paperwork from this branch and was able to make an appointment the same day. I've talked to Claudia on the phone prior to my appointment and was able to meet with her inside the bank as well. This women oozes out positivity and professionalism and she did everything in her power to help me make sure I got the paper work before I left that day. Claudia went above and beyond for the customer and for that I believe she deserves the highest level of customer service praise! Thank you Claudia!!!
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October 2020 by Katarina Gajdosikova
Fast and friendly service!
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August 2020 by Thomas Edwards
Great customer service
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July 2020 by Gianfranco
The customer service at this branch is excellent. Sahil and staff helped with an issue and made it easy for me.I stopped banking with PNC over a year ago but would bank with this branch because of Sahils customer service
