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March 2024 by Samantha Calle
Went here for a new passport for my little one and the 2 workers were so pleasant and friendm. Got there 10 minutes early like it says to on the website, with all my paperwork, and had zero issues!
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March 2024 by başak ülgentürk
I sold a product through etsy and shipped the product with dhl, but I can't get any information about my product since it arrived here. Could you please deliver my package?
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February 2024 by Welly Simmons
Dog water branch that does not deliver ANYTHING on time, and they will NEVER answer the phone- PLEASE CLOSE THIS BRANCH!
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February 2024 by R B
DHL dropped my package there two weeks ago. I paid for express shipping and my package is vacationing in NJ.
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February 2024 by NY MiC TEC
There seems to be a big problem with this location, delaying packages purposely or stealing peoples mail at this location. Postal Police will be visiting this place soon.
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December 2023 by atallen
What is with Avenel NJ postal department? Every time I am expecting a package it goes through Avenel. I live in PA and the package gets hung up in this place for months. Always have to cancel the order. I give up on this dead place. I will stick with Amazon and forget ordering from anyone else if I have to deal with this so-called post office that obviously does not know how to distribute mail.
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October 2023 by Rob Pantozzi
Never had a problem with delivering and shipping packages with them BUT sometimes when I go there to ship a package out the lady just throws it in the cart like there’s nothing in the box . Like handle it with care in front of me at least like there could be a product that’s 200+ dollars in there , you just don’t throw it in the cart with all the other packages getting shipped .
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October 2023 by Kayla
i was so concerned that my package was going to get stolen reading the reviews but i got it!! it originally took a while for the post office to receive it, which i thought they did but they did not. customer service was very nice and was shipped quickly when they actually received it
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October 2023 by Joseph G
They closed my po box without any indication that payment was due. I have alway gotten a letter in the box when payment was due. Typically very slow unless you need help leaving a good review. Then they’re very attentive.
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July 2023 by Wynette Jamison
This post office is the worst, u would think because where it is, it would be more professional. They lost my state check twice!!! How do u that, they need to be investigated something is going on in this post office!!!
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July 2023 by Carlee Lasko
they lost my package!! My package has been sitting here for weeks, how hard is it to lose a package?? this place is 2 hours away from me. terrible post office. cant ever speak to someone on the phone - I will be contacting whoever is in charge and whoever cant seem to place all these missing packages, because it seems to happen a lot at this post office should be getting fired. they cant even do their job right.
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July 2023 by Gavin Dusenbury
I better not lose my package I just read the reviews in 7 hours away…
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June 2023 by Habeeba Elwalily
I had my passport process done here. The staff was extremely helpful and kind to me. I have an anxiety disorder and the staff was extremely accommodating and patient with me.
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May 2023 by Vraj Patel
Very rude and disrespectful experience with one of the staff members called Ranjana she didn’t agree to post my documents to first class even that package was below 3.5 oz she declined to post in first class and i had to pay for priority post.
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February 2023 by Sara Wedeman
I placed a small order with a US company on 1/10/2023. It was mailed out the next day via DHL. On 1/13/2023, at 8:33 PM, it arrived at this post office (Avenal, NJ). As of 7:36 PM today, 1/23/2023, it is *still* there. The expected delivery date was 1/18. There are no updates. The USPS 'informed delivery' page seems to indicate that the delivery date is still unknown. It's astonishing. If I were to get in my car and drive there, it would take me about an hour and 15 minutes.... What the heck are they doing (or not)? That I receive my order is of less concern to me than the trustworthiness of the USPS, and this post office in particular. Things were not always this way. Why is Louis DeJoy still in his job? Is anybody home at the Post Office? I am stymied and annoyed.