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May 2022 by Saba A.
Beware of false advertisement!!! I purchased a pair of earring from Virani jewelers from their website. Their site claimed free shipping but I was charged $33. When I chatted with their customer success manager, Shweta Sinah, she kindly directed me to their shipping policy which is no easy to find on their site. Their shipping policy is free shipping for purchases $250 and above. Meanwhile their site says free. When I asked for a refund for the shipping cost, sweta gave me half of it back and said she could give me a discount on my next purchase and would not refund the entire shipping amount. Virani jewelers, why would I buy from you again when you lie to your customers?
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September 2021 by Venkata Sujatha
Best place to buy 22k gold. Great collection and reasonable prices. Items have KDM marking which is a plus.
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August 2021 by Samista Pangilama Gurung
i order baby bangles and next day when i inquired about shipping they said the item is sold out, very disappointing customer service
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April 2021 by Rani K FitzGerald
Very friendly and helpful people. Excellent service. Will shop here again ??
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December 2020 by Aisha Raja
They kept my ring and gave me a fake stone. They kept my original stone that was a yellow sapphire. It was obviously a smaller stone too. They kept my money as well. They are obviously running a scam. Never shop here. They are frauds.
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December 2020 by T R.
So this review is a few months late....and I have SO MUCH regret shopping here. I wish we had checked the reviews earlier since there are so many other instances of this happening. But the place is known for selling 18k gold as 22k. We have receipts stating gold purchased was 22k and even the staff repeated it MULTIPLE times. We went to another jeweler to have a part fixed and he was the one who then revealed to us it was 18k. I am shocked and disgusted by this! We had been shopping here multiple times and even sent many friends here. We will MAKE SURE to let everyone know not to go here and I WILL be getting the law involved. Currently figuring out how to file a formal complaint and take this fraudulent jeweler to court. Disgusting. AVOID AT ALL COSTS.
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December 2020 by Aayusha P.
I cannot believe and understand how these people are still in business. They need to have legal action taken against them. I was with my friend when she was sold multiple jewelry items that the shop claimed was 22k gold. They even have this in writing on the receipts. We recently took the item to another jeweler for fixing and the jeweler took one look and clearly pointed out that this was a 17k piece. We then took all other items that were also bought from these scam artists and they were indeed also 17k sold as 22k. It is truly sad that they would throw out business just to scam people. We are in the process of getting the police involved, this jeweler has been a nightmare for us so just wanted to warn others as well.
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October 2020 by Aaman S.
This was first time i brought any gold jewellery online and experience was simply great! Q was very helpful and was able to spend time with me on video call. Ended up buying a men chain 22k at very competitive price! Totally recommend them!
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March 2020 by Shehre Khomusi
I just called the store to ask customer service regarding Gold prices which plunged down substantially. Customer Service gave me a very high rate. I told gentleman that Gold price should be less since the price went down he very rudely said that this is what our prices are. Extremely poor customer service. I have many times purchased from this store but never thought that I would experience such poor service. I will think twice before purchasing anything in this store again.
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November 2019 by Asia Choudhary
Smells less than the other indian shops and they talk to you as humans
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October 2019 by Bushra A.
I was at Verani jewelers 10/19/2019. I had plans to buy three Pamp 1 ounce gold bars. The staff courteously told me that the owner will bring them. I waited there for more than an hour and a half and every time when I asked about the owner the staff told me that they can't call him because he is an owner. After hour and a half wait, the owner brought two bars of gold and trusting upon them I paid cash for both the bars and hurried off. Since I had to reach back home to Baltimore. Reaching upon Baltimore I have realized that one Pamp 1 ounce gold bar is different from the other one. I am afraid that it is a fake one. I hope that they are not selling fake gold.
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September 2019 by Archana Sharma
Great selection in diamond and gold jewelry. Excellent service. Personal and friendly, very helpful team. It's a family business and they treated us like family. Not only did we get beautiful pieces of jewelry, they helped us with other vendors and things that we needed for the wedding. Thank you for such a pleasant experience.
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June 2019 by Sheeba M.
My better half got me a gold bracelet for my birthday which broke within 2 hours of wearing it. He went back to the store and they said they had fixed it, but within two weeks it broke again. I have purchased gold jewellery from India, the Middle East, and the US all my life and I have bought from budget online retailers as well, but I have never purchased or received a gold bracelet that broke twice in a month. Extremely disappointed in their product quality.
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June 2019 by Nidhi Bobby Oberoi
My experience with Virani Jewelers is very bad. I contacted them regarding diamond studs, they didn't respond properly. I was told by Shweta that someone will contact me . But noone responded. I asked Sheeta again about that she had no answer. No interest in selling I Guess. I always Shop with Malanijewelers. No complaints like this . But Virani Jewelers, I will definitely not do Business with them.
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May 2019 by Padma Reddy
I love coming to Sona jewelers because I get an excellent service and they really know about the jewelry. I will definitely recommend 100%. Thank you Sona Jewellers team.