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April 2024 by Victoria C.
I have had the pleasure of purchasing several items in the past few months. They delivered safe on-line transactions each time. The staff is very knowledgeable and willing to help, making sure the the customer is satisfied. Nice gift boxing to store or gift a friend. The wide variety of beautiful gold and gem jewelry is sure to satisfy anyone who appreciates the value of a good buy along with wonderful service. Thank you Virani Jewelers.
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December 2023 by Juan M.
Received great service. I ordered a 22k gold necklace for my wife and the experience was phenomenal. After I purchased, the owner reached out via text and showed me the item, made sure it was the one I wanted, quickly sent me the shipping information and packaging, wrapped it for my wife (since it's a Christmas gift), and sure enough, it was here in two days.
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October 2023 by Nagi
I have bought Jewelry from Virani Jewelers several times over the years. I always buy online or by video call and receive great customer service from Khyati. Love the designs.
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October 2023 by Gan Rajendran
Recently purchased a 22k jewelry from Virani jewellers online. Package arrived in two days to Atlanta and got it verified in local jeweller. Definitely will reccoment them to my friends. Their price is exceptionally good.
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October 2023 by Nani
DO NOT BUY THE JEWELRY here!! Especially baby jewelry, we bought the baby bangles, we were told that these bangles will lasts for at least 5yrs and surprisingly they lasted for 5weeks ?. I went to store and showed them bangles and the response was it is what it is. I didn’t want to argue so asked if I can trade in and I was offered 40% price what we paid saying gold price went down. I am not worried much as this are just bangles, imagine we spend thousands of dollars and cheated like this. We have lot of stores in Edison, so think twice before buying anything here.
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October 2023 by Fernando Pozes
They are very professional. They have the best sales people. I will buy again!!!
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August 2023 by raji gangadharan
Collections are ok but all staffs are rude and not customer friendly. They treat as if they're giving for free.
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June 2023 by Sun
They are charging the prices as there wish. Not revealing the breakdown, the product which I brought doesn't even have the Hallmark I highly doubt what I took. They are not ready to refund.
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June 2023 by Jan Rat
Worst customer service ever.. I bought a nose pin got bent after 1st use very low quality and they didn’t give me any replacement .. recommend everyone never go there plz
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April 2023 by Rita Debi
Customer service is very bad. I bought baby 22k bracelet requested them to send me in jewlary box. The person helped me she shkwed me some boxes and I picked one, but I received totally different box. Since I bought the item for gift I am very particular about it. I called the person next business day and she told me she is going to call me back after talking to the person who handle my stuff..... Its been 2 weeks going on, I did not get any phone call from her or anyone from this shop.Not going to buy anything from this shop for sure
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January 2023 by Ronnie B.
After charging a "restocking fee" for third purchase that was defective, this place kept right on sending emails of new items, etc. The manager is an utter fool, I have spent over 10,000.- here, he completely ruined any business I would ever do with him, all by being unbelievably nasty and lying about damage he states I did. There was NO damage except one post broke off while trying to remove ball at end of post - according to a video they sent me, so it is obviously a recurring problem - Never would buy from here again and hard to understand a "manager" who would trash thousands of dollars worth of business by his nastiness.
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January 2023 by Priya S
I bought online gold from this shop. The gold is good and Pranavi helped me with all the selections who understands your needs and makes your shopping easy. I do prefer pranavi.
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December 2022 by grace violet
I had a great experience with Virani jewelers.Pranavi who was the service agent did a great customer service , showing me products through video call with her patience.The bracelet I purchased is amazing!!!The weight, design and price range is very good!I highly recommend this store.Thank you Virani jewelers.
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December 2022 by smit purohit
First time buying solid gold jewelry online and I was nervous, so I am writing this review to help others in the same position. I bought a 22k gold chain weighing 38.5 grams. Customer service is amazing and so good. They gave me an additional discount from the site even though I forgot to apply the right code. Then before shipping, they called me to confirm the details, sent me a receipt with weight, karat, price on it. They also sent me a video of the chain to confirm I liked it. Only then did they they ship it and charged my card. After I received it, I got it tested at a local jeweler who confirmed it was 22k and the weight. Thanks so much! Will buy more in the future!
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November 2022 by Siva Chandrasekaran
Worst service. The owner treats his employer with an attitude.The way he treats customer, no word for it.Maybe anything below $3000 or $5000 is not a business for him.Our worst experience in US.