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August 2023 by Gacha Alexis
I dropped my wedding and engagement ring set off to be repaired on June 27. I was told it be ready July 18 but probably two weeks shouldn’t be longer than 3. So after numerous phone calls and no answer on when my ring would be done I decided to pick it up and take somewhere else. It should not have taken over a month to repair and if they kept me up to date maybe I wouldn’t be so upset but after todays phone calls with the rude staff o decided it’s time to go get it. I will never go back here or recommend this place to anyone, So just be careful when leaving your jewelry here.Colleen G
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August 2023 by Zachary O.
This place is a hoax, came here to sell some solid gold jewlery and he tried confusing me with the way they weigh the gold and offered me $230 for it when I knew it was worth way more just in melt value. So I went home and looked into penny weights and did my math on the weight I had and it came out to $558 of scrap if he wanted to just melt them even though they were nice chains that could have been sold as is. So the next day I came back and confronted them trying to make well and give them a customer after reading these reviews which I think are fake or paid for and was told the most he could do it $270. The signs in the store say they pay 80% of spot price.... so about 200 more then his "best price". None the less they will never have my business again because I called around from their parking lot and got an offer of 520 over the phone and went there happily.
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August 2023 by Colleen G.
I dropped my wedding and engagement t ring set off on June 27 they told me it be done July 18 after numerous phone calls and no answers on when it would be done I ended up going in to pick up my ring to take somewhere else . I'm very disappointed bc when I. Dropped it off I read the reviews and thought it was a nice place boy was I wrong, I'll never go here to buy jewelry or have jewelry repaired if I didn't get the run around and the truth I've might have left it there but I didn't have a good feeling leaving it there. So just be cautious and be on top of them if they give you a promise date for your jewelry to be done, Don't say you weren't warned!
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July 2023 by Patrick Morrison
My fiancé and I dropped in for the first time last week. I had a couple chains I wanted repaired. The entire staff are amazing; one of my chains was repaired at no cost as a "thank you" for being a first time customer and for keeping it local. My second chain was repaired quicker than anticipated and both look incredible. We're both thrilled with the entire experience and we will be back. 10/10
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April 2023 by Lee Kups
My soon to be husband & I went in the store needing wedding bands, for our wedding in 3 days. They were so awesome, helped us with everything & their jewelry is stunning. So many beautiful pieces. A great business & the owner & staff are amazing!!!!
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September 2022 by Deborah L.
I stopped to ask whether they would buy a 14 karat gold bracelet. Briefly, not only did he offer to buy it ( by weight), but made helpful suggestions as to how I might prefer to sell it independently. He clearly went above and beyond and I would ABSOLUTELY buy a piece from him in the future!
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August 2022 by A Goldberg
Excellent experience. Came in for a watch repair and they were kind, patient and proficient in their work—and the jewelry they sell is beautiful.
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May 2022 by Jessica C
Went here for the first time to have a ring sized. Everyone was so nice and helpful. Went to pick up my ring and they did an AMAZING job, my ring looks brand new. They cleaned it and the ring now fits perfect! Thank you!
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April 2022 by Robin Steward
Thank you to Tina and Fran for a fantastic experience! My husband and I first met with Tina. She helped us narrow down our options before meeting with Fran to design my new ring. Fran asked a lot of questions, listened to our concerns and ideas, showed us options and sketched a custom ring. Fran incorporated the diamonds from my engagement and wedding rings to create a new combination engagement, wedding, anniversary ring. He spent hours finding a second marquise to match my original diamond and found a new gorgeous center stone. In two months my beautiful ring evolved from a series of ideas to a pencil sketch, loose stones, a CAD rendering then the brilliant final product. All this was done within budget! Thank you!
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February 2022 by Ray M.
Came in to get my new watch adjusted to my wrist. Great service. Very kind and happy staff. They are willing to work with you on all your jewelry and watch needs. Its very hard to find this level of service and expertise these days. Pricing on my adjustment was surprisingly very reasonable. I will definitely bring my watches here for battery replacements and other services. Trust me, it's worth your while to visit this business.
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February 2022 by Jean Whitson
Bought the most beautiful ring on lineExactly as picturedDiscounted price, sized and shipped timelyWhat more could you ask for!?Totally impressedThank you so very much Francis J!
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December 2021 by Kim Curnew
Very disappointing and horrible customer service. My fiance surprised me with an engagement ring on 1/29/21. He went to Fran because family members had used this business years ago. One of the stones fell out of the halo part of the setting not once. but twice. I don't wear the ring to do dishes, in the shower, or to clean the house. It gets cleaned once a week in the solution Fran provided. I work from home and have a desk job. No children. Both times I brought the ring back
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December 2021 by Joe Murphy
Good Staff Great Service!!
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October 2021 by John S.
Went there today to get an ill fitting Tag watch band fixed. Guy there was kind, patient, and all around fantastic. This is the ONLY jewelry store I will visit from here on out. I don't write these a lot but credit is well deserved!
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September 2021 by Nicole C.
A long overdue review. Francis J helped my husband design and create my engagement and wedding rings. As we hit our 3 year wedding anniversary, I still could not imagine anything more perfect. Amazing customer service. Unbeatable quality. Highly recommend! I now go to them for everything jewelry.
