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November 2023 by ROSEMARIE READER
Everyone was courteous, Dawn was amazing, getting the job done and doing what was best for us and the company. The technician found a dangerous leak in the break system and they fixed the problem promptly.
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November 2023 by Leslie Ferraro
We have been coming here for years and will continue to do so. Everyone goes above and beyond to help you and make the best decisions. We couldn't ask for a better salesman then John Mennig and we definitely didn't make his job easy for him. Thanks again
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November 2023 by Edward DeSantis
Matt and Ken made the process simple and fast. Thank you for another great experience. Highly recommend Barlow for your GM car or truck buying experience.
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November 2023 by Darrin P
My experience dealing with Barlow GMC was excellent, everyone was friendly and the salesmen John Lasala is a great person to work with if you are in the market for a new car...
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October 2023 by Angelique Slevenski
Went in thinking I was gonna walk away upset again! I couldn’t wait to get rid of my 2019 Durango (she was just the wrong color I needed white or black) We were checking out cars when John Lasala came up and was like what’s sup guys! Let me tell you he is the best sales guy ever not pushy not annoying! This was the best experience we have had in a long time! And I’m happily in a 2020 GMC Terrain black out addition! BIG THANKS TO OUR MN JOHN LASALA!!!
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October 2023 by Nicole Maiese
My lease (another make) was going to be up, so I reached out to John LaSala to assist in finding me something with more room. He went ABOVE and BEYOND to find me the perfect vehicle that has all of the features I was looking for without breaking the bank. Not only was it the quickest experience, it was by far the best experience I've ever had with purchasing a vehicle. Thank you John and Barlow!
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October 2023 by Clara Campbell
This is the second vehicle I purchased from Barlow Buick. Each time I dealt with John M., I would not consider going anywhere else, John is professional and knowledgeable.My only negative experience was when I came in for an oil change. I waited close to 4 hours with a scheduled appointment! The second time I came in was also an extremely long wait. I will not return for service.
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September 2023 by Dennis DeAngelo
Scheduling for the service was easy. The Customer rep in service explained he would order part and call to schedule.I received the scheduling phone call and it was set to fit my schedule. Rep explained the process and how long it would takeI dropped of the car the evening before and when I checked the following day my vehicle was ready for pick up.
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September 2023 by Michael Robinson
They honor their commitments to providing quality services as a buyer and customer experience. I thank them very much for helping me find my Certified Preowned, while working with me; which I and my family thoroughly enjoy as also providing understanding of what our warranty covers. We thank you (Dave, Jeff, Dealers, Staff, and especially the maintenance team)!!!!!!! There’s not enough stars to check off for the Barlow GMC. Such an Outstanding place to visit.Sincerely, The Robinsons
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September 2023 by Rachel snyder
The gentleman at the front desk was very kind and friendly. I was running a few minutes behind and he was so understanding as well he made small talk which is always nice. The service was done quickly and I was out of there free of charge bc of my vehicle being certified which made my day!
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August 2023 by sophia hampton
I drop my vehicle off the day before and left my key in the drop box. Very convenient for working people. They called me about what repairs needed done. When the vehicle was done; they called me rite away. Nice and smooth. My vehicle is running good!
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August 2023 by Allison Bolomey
I have to give this place 5-stars, just from the customer service alone, and I haven't even spent any money here yet. I normally take my car to the dealership where I purchased it, but for some reason they said they were unable to service and recommended Barlow Buick BMC. Yesterday, my boyfriend and I brought it in after hours and flagged down 2 gentlemen who worked there to ask where to park. After parking, I filled out the envelope and dropped my key in the after hours box. As we were coming around the corner, we ran into the same 2 gentlemen and they asked if we were all set. We said we were, and that we just wanted to wait in the shade while we called an Uber. That's when one of them said: "No, don't worry about that. We'll get you a ride." We felt bad and tried to explain that it would be an almost half-hour drive, but they wouldn't hear of it. So, in the end, we got a free ride home from Barlow, which saved us about $50. We were very appreciative and kept saying thank you, but I wanted to come write a review, as well. If the customer service is this good just for service, I'll bet the sales process is spectacular. When it comes time to purchase a new car, this is most definitely where I'll be going.
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August 2023 by David Ehrman
Always a good experience. Service department is friendly, informative, and fair. I also just bought my second GMC from John and his team! I’ve spent 25 years in the dealership world and Barlow does a great job.
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August 2023 by john smith
Great experience, no pressure from sales. The reasons I keep coming back is cause of Dawn in service i know i can count on for the truth, and second reason is the Steve in sales works with you to get you what you want and not push you into something. Thanks Barlow team.
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August 2023 by nick vudragovich
The employees were friendly and courteous. The waiting room and facilities were excellent. My car was finished in the estimated time and the cost was reasonable. I would definitely recommend.
