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October 2023 by The truth will set you free
They mixed my med. with an old med. I use to take . When I went into the store to discuss it the pharmacy person, Leah, blamed me and became angry and rude. Mind you I was taking those meds. for weeks not knowing. Ended up at urgent care and then the ER. The manager, Joe, was also sarcastic and dismissive .He told me call corporate if I want because all they are going to do is hand it over to him, and that is exactly what they did! It was a horrible experience. Wish I could give 0 stars. Not once did either say anything comforting or apologetic . Be careful and check your meds. if you use this pharmacy.
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October 2023 by Mij bud
No one answer 's the phone anymore! Been trying for THREE DAYS NOW! Cmon : ( Over an hour each time. REALLY
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August 2023 by Torrie Griffiths
Fast service, friendly pharmacy staff. Usually have all other general Walgreens items in stock.
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June 2023 by Lisa Sturgis
Called the pharmacist who was EXTREMELY RUDE and kept cutting me off. Wanted to see if they had a specific medicine in stock that is on back order. Every other pharmacy was able to give me an answer as to whether they had it or not but this specific pharmacist insisted on arguing over the matter with me saying I had to go there to find out. Its on back order. Ive had to talk to 5 pharmacies already.. I cant imagine if I had to drive to all of them. Stop cutting clients off and show a little empathy. You are ridiculous.
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May 2023 by Stephanie T.
The customer service in here is terrible. Marie who was in a cranky mood that helped me was not pleasant at all and kept telling me my order was not in the store. When I had told her that my order was paid and I was already charged she proceeded to tell me that it was a hold, and then the assistant lead came and what do we know my order was in the store after all.
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March 2023 by Jesus rivera
Why can't I make a return without a valid DL. Even though I had the receipt. ?
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February 2023 by Tj S.
The absolute worst, what a nightmare this place is. I sell on ebay and one day I made a terrible decision to use the Fed Ex at this Mantua location. Everything seemed ok I paid and the employee took my package and I was on my way. Fast forward 3 weeks I receive a refund request from the buyer of said package stating they did not receive it. I check the tracking number and theres no info, it seems it had never left the store. I call Walgreens and no one has any idea where it is and "it probably got lost." I couldnt find the receipt of course so theres nothing I can do. Moral of the story here is ALWAYS SAVE YOUR RECEIPTS and NEVER COME HERE FOR ANYTHING, NOT ANYTHING!
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February 2023 by Tickets
They will let people in the drive through drop off a script and wait 20 mins at the window till it’s done. Dirty inside, pharmacy is understaffed and under qualified.
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December 2022 by Bob Bott
Once again I.tried tonget a status on a prescription that has been ordered for 24 hours. It said it's still being worked on. When I called I was placed on hold for 20 minutes, then it rang for 5 n minutes, then and employee picked up and hung up without saying a word. This is unacceptable
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November 2022 by Big P little p
Been in there multiple times m keven the sales clerk keep making rude n gender oriented remarks. I called n ask to speak to mgr ..n he said don't care I'm complaint bout I got mgr Kristie on phone n she called me the opposite of gender iam something needs to b done about the bully issue at this store
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October 2022 by R T
This staff works hard every day. They are on hold with Doctors offices all the time, but the drive thru line moves, the inside line moves, and questions always get answered. Negative reviews.. come on man... look around at the sheer volume of scripts these people put out daily, do your homework now. Be respectful to a staff that has zero tolerance for error. Thirty minute meal break in a ten hour day. The people that get it, respect this Pharmacist and their team. Job well done we appreciate you all!
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October 2022 by BigB
Yet again, complete disorganization. Continuing to have problems with medications out of stock, one hand doesn’t know what the other is doing. Scripts weren’t ready again, so I’m sitting here waiting for something that should have been done yesterday. One star for the lights being on in there today.
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September 2022 by Joanne AUBRY
Worst pharmacy ever took 6 hrs to get my filled, staff are rude put me on hold 3 times, for a total of 40 mins,
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September 2022 by Joanne W.
Worst pharmacy I've ever gone to, dropped of my prescription 6 hrs ago, and I'm still waiting. Staff are rude put me on hold 3 times for a total of 40 mins still waiting!
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September 2022 by Don Jose Gomburza
Nice folks friendly close to my house