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July 2025 by Lo W.
Fabulous store
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May 2025 by Laurie DiGiacomo
The staff is very knowledgeable and helpful. I always find great accessories.
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April 2025 by Theo Van Dyck
Had a very pleasant experience here! Denise was friendly and not too pushy.
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January 2025 by Vjollca Prapaniku
I am extremely disappointed with my experience at this store. Despite my intention to purchase a sofa, I was unable to receive any assistance from the staff. However, I noticed that a staff member took the time to inform my young children (aged 5 and 3, who were with my husband) not to sit on the chairs. This was particularly upsetting given that I have been a loyal customer spending thousands each year at this establishment. Based on this experience, I have decided not to return to this location. I have always found the staff at Riverside Mall to be much more attentive and professional.
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December 2024 by Pat Gonzalez
Store was beautiful and there were a lot of furniture pieces in the showroom which was nice to see.
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December 2024 by Ro V
Employees are super rude and snobby. Seem to be there to chat with each other and avoid customers as much as possible.
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October 2024 by George Pasick
Great customer service Laurie was great
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October 2024 by Amanda Monaghan
We were here to buy a dining table, but left because the staff had absolutely no interest in assisting or providing customer service. They did not offer any assistance even after making eye contact - didn’t even acknowledge us when we came in. There were no other customers in the store, but the staff were too busy chatting with each other. We will be taking our business elsewhere.
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January 2024 by Cj Craddock
Ordered farmhouse bed frame online months ago . Delivery window was Dec 9 through 23rd. Comes on 23rd with the wrong headboard so we had to refuse delivery . Call customer service , nothing they can do . New one is coming 30th I'd best they offer . Now my 70 yr old parents will be sleeping on floor for holidays . Thanks a lot pottery barn ! Merry Christmas
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November 2023 by Dani Mermelstein
Nice store but not a ton of selection when it comes to bedding
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October 2023 by Bun Chan
Expensive
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September 2023 by Marge Stern
Stopped by to show husband a sofa and side chair I had seen on line. Several employees greeted us as we walked thru store looking for certain pieces. One employee offered helpful hints about fabric. Will most likely order-- still considering fabric options!
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April 2023 by Douglas Kaufman
We bought the Cameron Slope Arm Sleeper Sofa. The help at Tices Corner NJ was great. The build and delivery was prompt and the delivery guys were super nice and careful. Really great experience!
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January 2023 by Barry Short
I love this store. Pricey, but interesting stuff you won't find elsewhere. I like that so many items are seasonal, so there's always a reason to go back. The downside of seasonality is that quite a few of the items are stocked in limited quantities.The staff at this store is unfailing nice and so helpful. They make shopping, and even just browsing, such a pleasure.I took off one star because the store now closes at 7pm! Who closes at 7?? Especially three weeks from Christmas. This is a real pain for people who work during the day. It seems that they don't want our business.
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December 2022 by Leslie King
Visited on black friday and had a design appt here. Allison was helpful and pleasant despite being pulled in various directions. There was constant communication prior to confirm. I met Allison and she was knowledgeable and did not get flustered with the computers being down.Perhaps an "appt sign" at the workstation would ensure clients get the time without interruption. Looking forward and hoping my order will be delivered on time and without any issues.
