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January 2024 by Ash Brito
Always need to wait long online, they take their sweet time plus not that friendly after waiting
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January 2024 by Evgeniy Hanin
Worst branch manager I have deal with before.She even doesn't know simple math to explain.
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December 2023 by Jessica L. Kim
Worst customer service. Short staffed. This is why many capital one branches are closing down. SO SLOW!!!!!!!!
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November 2023 by Stand Beside Me Or Stay Behind
To be honest I only use the ATM machine and use the app, never really go to the tellers, my guess is that they need new staffing/employees that are better equipped for customer service, this is why the reviews come across as negative, and I quote: "Capital One, What's in Your Wallet??"
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November 2023 by Michael Chmielewski
I thought this was a good bank to bank with until i visited it the people that work here aren’t professional and have no idea how to do their job they thought i was trying to cash a bad check seems like very odd and weird i will be closing my account with them due to the unprofessional staff they have
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November 2023 by Mahfuzur Shipu
Only have the account due to the 0 fees. App is fine but staff in the store rude and unhelpful
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July 2023 by walid hamouda
Bad customer serviceI came twice to open a business bank account unfortunately they have no time to open it for me i had to wait like 45 minutes every timeIt ended up i had to close my personal bank account with them
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May 2023 by Kazimierz Mateja
Slow service and no air conditioning.I understand that computers and equipment in that nature give off a lot of heat . Seriously! Don't be cheap. Summer is around the corner, please put on the air conditioning!
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March 2023 by John Crozier
Friendly, efficient service. No fees and no minimums. Full range of banking services.
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February 2023 by Selim Yaman
I am here at 10am on a Monday morning (01/30/2023), all the staff are here, but they are not opening the branch: “We are not gonna be open until TOMORROW because of technical issues.” I understand that, these things happen, but why not today? No technical member of Capital One will visit you today?Plus, when you ask anything from them, they are unhelpful and rude.Go to other branches.
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October 2022 by Christi Murphy
No effort to resolve problem. Only directed to online or phone services which had already been attempted without success. Would avoid this branch.
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July 2022 by Patrece Rivers-Hines
I stopped in to open a new account and make some changes on a couple of my other savings accounts. The bank was empty. The girl behind the desk told me to come to the teller window so she could help me. I explained I had the baby stroller and since I wanted to talk about several accounts she turned me away and said I needed an appointment. Did I mention the bank was empty?I am currently on my way to chase bank to open an account and will be moving ALL my funds out of capital one. Thanks for nothing
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July 2022 by Matthew Veras
Very good service all time, great cashier “Gonzalez”
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June 2022 by Abeer Salah
Bad customer service and employees in this branch so un professionals so slow and always they do wrong transaction
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May 2022 by bill obrien
I just was at the door at 11:56 AM the doors were locked at the front of the bank the girl waves her hands behind the teller line saying we’re closed at 12:01 proceeds to walk out to the lobby where several people are been waiting and says we’re closed when she clearly saw I was there and there were others there as well in the lobby waiting to get in prior to closing ridiculous this explains why their locations are closing. What a poor pathetic way to treat people I can see if it was closed already it will be completely understood.