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November 2023 by Patricia Payumo (payumopatrish)
Santos A. from Mattress Firm helped us buy our first Tempur-Pedic queen size bed purchase. His product knowledge and friendly demeanor made the buying process enjoyable. Highly recommended!
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November 2023 by Ivan Momiroski
Senior store manager MOHAMMED UDDIN helped us pick mattress and base for our 10 years old son, while been patient, polite and knowledgeable. He thoroughly explained about every single mattress that we asked so we can make the right decision. He also give us some discounts. We are so happy that we visited this store and got what we needed in short time, thanks to MR UDDIN
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November 2023 by Nathan Duquilla
Huge shout out to Santos from this location. He made our mattress buying experience very smooth and helped us to figure out what we needed, wanted and that fit our budget.Santos is very professional and personable and we really appreciate him taking the time to connect with us.We highly recommend Santos and the rest of the staff here.
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November 2023 by Alli Kopesky
We were greeted by Kevin, who was so friendly and did our sleep assessment with us and we finished up the transaction with Rahmir. Both of these associates were wonderful- job well done and I hope they are compensated well with bonuses this holiday season! I highly recommend this store over the mattress firm in Hasbrouck Heights.
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November 2023 by Antonietta Della Rossa
Mohammad the store manager was kind and very easy to work with. He listened to my needs and matched me to my perfect mattress all while keeping within my budget. Can’t wait to tryout my new mattress at home! Thank you for all your help Mohammad!?
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November 2023 by German Del Rio
“As soon as I entered the manager was extremely helpful and made me feel so relaxed in the purchase of a new bed. I knew I did want to splurge on myself and I had my mind kind of set on the sealy black series. He explained to me all the types and even introduced me to upgrade features. He was amazing to say the least. I felt very comfortable in my decision as this is probably an extended multi year purchase. I’m confident that I got great customer service and I’m sure you will too. Thank You , Mohammed Uddin , Senior Store Manager.”
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September 2023 by Irina G
I have been coming here for years, always pleasant, easy to deal with and just awesome experience! Mohammed is the best!!- he always takes care of my family’s needs. Just bought 2 mattresses for my kids and can’t be happier :) And the price is good, no need to overpay going Macy’s, or any other place. If you need mattress you need to go to the pros directly. Definitely recommend this place!! ??
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September 2023 by Beth K
Mohammed Uddin was AMAZING. From the minute we walked through the door we were kindly greeted by Mr. Uddin and we love how he took his time explaining everything from mattresses to bases to pillows. We are confident that the money we spent was a great investment choice for our own health and happiness. We highly recommend Mohammed and this Mattress Firm location. Thank you!
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September 2023 by Angie Zayas
Great experience. All our questions were answered & we were informed about our selection.Want to add to this review...Mohammad was such a wonderful sales rep. He helped us with our 1st mattress & after some time, we decided to go back and see other options- found our dream mattress with the help of Mohammad once again. He made the experience seamless and gave us helpful tips. Now we are in sleep heaven with our favorite place in the world...our bed ?Thanks Mohammad.
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September 2023 by Briana Smith
I went into Mattress Firm with several questions, and I’m so glad I had help from Mohammad! Not only did he answer all my questions, but he helped me find the perfect bed! He’s very knowledgeable and cares about his customers. I can’t wait to try my new bed and adjustable frame! Ask for Mohammed — he’ll make sure you have a good night’s sleep!
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September 2023 by Kristie Bednarz
This store was very informative and professional. My sales rep Mohammed was extremely knowledgeable and listened to what I wanted. I love that they actually give you sanitary pillow covers to try the mattress out. Very pleased with my experience. Highly recommend
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September 2023 by Lerona Manning
The visit to purchase a full bed set was surprisingly quick and painless. John, the sales rep that helped me was very professional but personable. He was fast but not rushed, as well as informative. If or when I need another bed set the location is the only thing that's known.
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August 2023 by Margiori Campos
The store has been recently upgraded and it is now easier to test out the beds. The staff was friendly. Had a great experience overall. I have bought so many mattress from them they do have the better prices for sure
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July 2023 by jennifer caramma
Jonathan was super helpful & thorough when purchasing 2 new mattresses for our home. He was a wealth of knowledge & made us feel comfortable. Went above & beyond to assist us. Thank you!
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July 2023 by Nasrin S.
If you're in the market for a new mattress and searching for an exceptional shopping experience, look no further than Mattress Firm of West Paterson/Woodland Park, where you'll find an absolute gem of a salesman, Abul. From the moment I stepped foot in the store until the purchase was complete, Abul's unwavering dedication to providing outstanding customer service and unmatched product knowledge left me in awe.From the very beginning, Abul greeted me with a warm and genuine smile, instantly putting me at ease. He took the time to listen attentively to my specific needs and preferences, displaying a remarkable ability to understand precisely what I was looking for in a mattress. Not only did he make me feel valued as a customer, but he also created an environment where I felt comfortable discussing my sleep-related concerns openly.What impressed me the most about Abul was his unparalleled expertise in the vast array of mattresses available at Mattress Firm. It was evident that he had an in-depth understanding of each product, and he patiently guided me through the features and benefits of various models, tailoring his recommendations to suit my unique requirements. He had an answer to every question I asked, demonstrating his profound knowledge of materials, firmness levels, and sleep technology.Throughout the process, Abul never pressured me into making a hasty decision. Instead, he encouraged me to take my time in trying out different mattresses, ensuring I found the perfect fit for a restful night's sleep. His patience and genuine interest in my well-being stood out, making me feel like more than just another sale.What further distinguishes Abul from other salespeople I've encountered was his commitment to transparency. He provided me with valuable insights into the pricing and financing options, making sure I was fully informed before making my final decision. His honesty and integrity were truly refreshing and added an extra layer of trust to the shopping experience.Ultimately, thanks to Abul's exceptional guidance, I found the ideal mattress that exceeded all my expectations. The quality of my sleep has improved dramatically, and I am grateful for the positive impact Abul's expertise has had on my daily life.If you're in need of a new mattress and a shopping experience that's nothing short of phenomenal, I wholeheartedly recommend paying a visit to Mattress Firm and seeking out Abul's assistance. His outstanding customer service, paired with his unparalleled product knowledge, is a rare combination that sets him apart as one of the finest salespeople in the industry. Mattress Firm is truly fortunate to have Abul on their team, and I can't thank him enough for making my mattress-buying journey an enjoyable and successful one.
