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January 2024 by William Cortez
Service is always great when walking in the bank. However, when needing to make a deposit or withdrawal it’s always an issue due to the ATM machines consistently being down/out of order.
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January 2024 by George Eskholme
Friendly and helpful tellers. Being open 7 days a week is also a big plus!!!
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December 2023 by KYIRE XVl
i was helped by Sarahy with replacing my debit card and was very sweet and helpful.thank you!
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November 2023 by Dayana
0!!! The ATM machines are always down. I made a deposit the ATM machine didn't even show. It was down it took my money. And now the bank is giving me the runaround to give me back my money. They make everything so inconvenient.Should invest in getting better ATM machines.
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November 2023 by Jonathan Ramos
I’ll give this branch 0 stars if I could the atm is always down I never had a bank with so many damn atm problems god forbid I have an late night emergency and gotta deposit cash I’ll be screwed horrible I’m closing this account and going back to Wells Fargo
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November 2023 by Risto N.
Worst service or better said no service at all. Manager is extremely rude person and useless. This place deserve 0 stars.
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October 2023 by Usa Choice Inc Dispatch
The teller Fanny was very rude and not helpful , i dont understand how bank with this reputationAnd name can hire somebody what not should work with people
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April 2023 by Mike Zenden
The manager Ashley and Jencil are the most unprofessional people on the planet
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February 2023 by Gus Gutierrez
Went to open a business account at 5:30pmThe bank was to close at 7pm.The lady Banker said it would take 45 mins and kept reminding me how long it would take. She sounds frustrated and annoyed. She was also training a new hire she mentioned. So she is the role model for the new hire, not good. I took my business elsewhere and set up business accounts recommend my employees to a different bank. Shame.
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December 2022 by Peter Bitar
I waited here so long just to get my receipt and that makes me mad
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November 2022 by Gürkan Hasan Karaman
I waited too and too long. I thought I was gonna die because of waiting.
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May 2022 by Bassel lababneh
They have very bad customer service. It took us like an hour just to speak to the bank agent. They have 6 desks and only one person is working.
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March 2022 by Chaos Brigade
For the most part, everyone is really nice and friendly and you can tell they are doing they best they can with whatever they got.This would be a least a five star review, but my interaction with a help desk person name James De Jesus was just ride and unprofessional to say the least.I'm sure everyone got their troubles, and doing with people all day is not easy (I worked costumer service for over 10 years) but Mr. De Jesus was carrying those troubles on his sleeves, face, and body language.That, I can deal with (given me background) but when he LIED to my face about transactions protocols and procedures while at the same time either pretending not knowing something or "we don't do that," goes beyond unprofessional.I will be returning to the branch after I go to another branch and get done what I know TD Bank already had promises me and see what other excuses he has for me.
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February 2022 by S G
This was by far the worst TD Bank I had ever visited. Avoid coming to this location. Zero stars
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January 2022 by Jay
Only been to this bank a few times . The first thing I noticed at 8:45 am is how disgusting the glass doors are upon walking in. Usually in the morning everything is sparkling clean at a respectable establishment. Inside the same is true, dirty disgusting glass everywhere. TD may want to consider non glass doors and walls or office partitions. Clearly no one is cleaning or disinfecting for covid here, they dont even follow normal cleaning practices. The tellers and customer service guy Adam seem nice. The branch manager Jaymes DeJesus is unprofessional and obnoxious. He has an attitude of to good to be bothered. He would rather act like a big shot and not help you than offer a solution. He clearly should not be the person in charge. Instead of walking in with his coffee and water as I observed, he should walk in with glass cleaner and paper towels to clean that disgusting branch regardless of who's job it is .
