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March 2024 by G S
Went here on 03/06/2024 and the fat miserable old lady with glasses and curly hair (miserable and alone) told me I can only scan FIVE packages at a time, told me to go wait at the BACK of the line, because im causing a "backup". LAZY!!! She clearly had dementia and gets off on being a complete weirdo! STAY AWAY and go to any other post office. This lady is a fat old frumpy witch :) Guess her husband left her for a younger girl, because im giving her PTSD..EW! Go shower and workout!!!
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March 2024 by Christopher Garcia
Cathy belongs in the DMV! She’s rude, negative, and is the absolute worst at customer service! Do not come to this location!
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March 2024 by Deliannie Yarie
CATHY very RUDE AND UNHELPFUL. Came to woodland park usps because I work in the city for 10+years to get a package delivered out of the country never again. She didn’t put the whole address on the system CONFIRMED BY USPS COSTUMER SERVICE.Definitely using my town usps
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February 2024 by maz official
Its says on website open 8.30am even on the door .but its nearly 9am its still close.their head of department should check this out.
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February 2024 by jacob Miller
Helpful and courteous. Good stock of supplies and always approachable.
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December 2023 by Fatima Amkouk
CathyWas very rude because I am a Muslim and I do wear a scarf, any time she saw me she scream at me without any reason and front of everyone, that’s racism, I am really not happy and I should report her,Need some on the head of the department to do something about this please.
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October 2023 by Corina Figueroa
Went to drop off a package that was well within the guidelines for USPS shipping and immediately was denied. The woman behind the counter was super unhelpful and was argumentative. I even told her the label that was printed was issued by USPS and was told to drop it off at a USPS location. When I asked her where another drop off location was so I can take the package she wouldn’t tell me. Just said that she can’t take it and to go to UPS. I’ve always gone to this location to drop off packages and never once had a problem. I don’t know who this woman is as it was my first time seeing her but I’m no longer returning to this location for any services. I wish I caught her name but didn’t. I usually see an older gentleman and woman when I come in and they’re very nice and helpful. This woman not so much. This was around 2:30pm on 10/20/23.
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October 2023 by Yamilex Turrubiates
I have never written a review in my life but today is the day. I went in to return a package and I got the “priority” box, thinking I had a priority label. But when she scanned my QR code, it was just parcel and I know, that was on me, we humans make mistakes. But this lady, Cathy, had just an attitude and asked rudely “I thought you said it was priority?” Horrible attitude!! Not a single, “good morning” “How are you?” Not a single smile this lady had when I came up! Just a horrible human being.
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September 2023 by Bunny Marie
I’ve never been to such a horrible usps in my life, Every time I come here it’s absolute horrible service, the big white lady (I think he names cathy) always has attitude, the service is horrendous there is no customer service! she always has a problem and a complaint even though nothings wrong with the package. Just go out of your way to somewhere else and save yourself the aggravation.
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July 2023 by Jmoney
Lost my mail with no care.The lady at the front is super rude and no care in the world.... just lazy!
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April 2023 by alexandra
i think we all know who i am about to talk about. i’ve read through most of these reviews, which go back to 2-3 years complaining about cathy. my experience with her was like many describe, she was unnecessarily rude. so rude that this is my first ever google review! though i do not hope that they fire her, but i do hope management at least talks to her or makes her take customer service classes! it says a lot when over 20 reviews are about your attitude.and to the previous review that mentions “just be prepared for her”, no! no customer should come into a business “preparing” to be treated horribly & how to avoid it. most of these people have done nothing to deserve that. let’s not dismiss people’s flaws that could be easily fixed, thank you!
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April 2023 by Stephen Dolan
I think I caught Cathy on a good day! Got in and out of here with no issues. I bought and printed my label ahead of time to avoid spending more time there than I had to so I recommend doing the same. But don't be scared of Cathy, just come prepared!
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March 2023 by JB
Kathy has the worst customer service skills ever. Just from the very sight of me, she was immediately rude and condescending. USPS needs to give her an Unconscious Bias class because it was obvious why she was disgusting towards me. I will never attend this USPS again.
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February 2023 by PS S
Kathy working at this post office needs to retire or go somewhere else without people. She is the rudest and nastiest person and has gotten worse over the years if that’s even possible. Glad I rarely have to go to the post office but I would rather drive anywhere, but there because of her. She shoved the box I was trying to ship back at me like it was a piece of trash. Then try to be condescending with her nasty attitude. Completely uncalled for. She is such a miserable person for so many years.
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December 2022 by Shahjahan Shiraj
Negative reviews on the lady is just unjustified. She is very nice and very helpful. I have been going there almost 2 years now.