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July 2024 by Venkata Gurazada
Rey Rivera, such an amazing gentleman with great hospitality, he assisted me all the way and suggested me about all the right deals for the car service.
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July 2024 by Juliette P
Ray Rivera is the nicest guy you'll ever hope to meet. Very professional. Also, Diana Gonzalez is very kind, very caring, very professional, and provides excellent service for all customers.
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June 2024 by Laurie
Manager Ray was very friendly and helpful!
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June 2024 by Carol Evans
Everyone there was friendly, considerate and did a great job
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June 2024 by Chris Schilling
Friendly and competent staff, work performed quickly and professionally. Very happy overall, will continue doing business here.
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June 2024 by J. David Sagurton
As always professional service done quickly and reasonably priced.
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May 2024 by Corrado T.
Great service and good prices!
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May 2024 by Becky Troster
Toyota put metal caps on my valve stems that oxidized. I went to Firestone to correct what Toyota mechanics seemed incapable of remediating. ??♀️
Little Big Mike was especially helpful.
I asked Firestone to balance and check alignment since the steering wheel shook at highway speeds. (Toyota dealer put new tires on this truck and did a poor job of balance and alignment 2 months ago)
I was told the appointment would take 2 hours, but I ended up being at the Firestone for 5+ hours. :(
The pressure sensors in the valves were damaged so 2 new sensors were installed but the one tech who calibrates the sensors was out sick, so I was told to bring it back for calibration, but was charged as though all the work had been completed. (I was tired and hungry and wanted to go home.)
As I got up to speed on 208, I noticed the hood was lifting. I pulled over in the safest spot I could find along the highway and got out to properly close the hood.
When I took the truck back to have the sensors calibrated, the techs decided to order different preferred sensors that would not be in until the afternoon. We returned in the afternoon.
Third time was a charm.
The truck drives much smoother now.
Thank goodness for the nice thoughtful employees (Mike).
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May 2024 by Benjamin Lidoski
Called ahead to make an appointment to check on my tire tread. Michael came out and was a great help. He told me everything he found regarding my tread, what needed to be done about it, and how much it would all cost. Overall a great experience here. Can’t thank Michael enough for all of his help with everything.
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April 2024 by Liem Ung
I scheduled an appointment for an oil change and tire rotation early in the morning and dropped off my vehicle. Five hours later, I reached out to inquire about the status of both the oil change and tire rotation. I was informed over the phone that the service had been completed. Upon arriving at the shop, however, I was notified that the work had not yet commenced. Horrible...
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April 2024 by Michael “TrackingAngle” Fremer
Everything was done well, on time and I thought the cost was fair.
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April 2024 by Lori Yanes
Mike is the kindest living human. Bring your car here!
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March 2024 by Jenny A
Staff professional. Didn't try to over sell but explained what I could have done next time and wasn't pushy. Good printout of alignment work.
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March 2024 by D.C. Walker
Extremely satisfied!
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March 2024 by Mike Timonere
I have been dealing with Mike the Store Manager for several years he is outstanding and very helpful he is a valuable employee.
