Marshalls is a store known for its ever-changing selection of brands and products, offering surprising finds in ladies fashion, shoes, beauty, home, men's, and kids' items. Customers appreciate the large shoe and beauty sections, often discovering hard-to-find items. While the store can be messy and checkout lines slow, some locations stand out for their cleanliness and organization. Customer service experiences vary, with some employees being helpful and polite, while others are less responsive. Overall, Marshalls provides a unique shopping experience with a great selection of designer brands, making it a valued part of the community.